What users are saying about
12 Ratings
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346 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

iCIMS

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346 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Avature

Avature [CRM] is a great product for those who are looking to simplify their hiring and onboarding process. If you're tired of being stressed out with the hiring process and making sure that you are bringing on someone that is a good fit then I would highly suggest giving Avature [CRM] a shot. There are so many other things it can do that will help you with the HR and onboarding side of things.
Anonymous | TrustRadius Reviewer

iCIMS

Integrates well with other HR systems like Oracle, SAP, and Workday. The profile creation process is very generic meaning it doesn't work well with all systems. It would be nice if they had a custom setting depending on the target HR system and the ability to save partial data entered and provision to complete at a later time. Follow up emails on workflows. Customer support is great.
Naveen Gagadam | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Avature
8.6
iCIMS
7.9
Company Website Posting
Avature
8.0
iCIMS
8.2
Publish to Social Media
Avature
8.0
iCIMS
7.6
Customized Application Form
Avature
9.0
iCIMS
7.9
Resume Management
Avature
9.0
iCIMS
7.9
Duplicate Candidate Prevention
Avature
9.0
iCIMS
6.8
Candidate Search
Avature
9.0
iCIMS
8.0
Collaboration
Avature
9.0
iCIMS
7.7
Task Creation and Delegation
Avature
8.0
iCIMS
7.6
Email Templates
Avature
8.0
iCIMS
8.0
User Permissions
Avature
8.0
iCIMS
8.1
Notifications and Alerts
Avature
9.0
iCIMS
7.6
Reporting
Avature
9.2
iCIMS
7.9
Job Requisition Management
Avature
iCIMS
8.6
Job Search Site Posting
Avature
iCIMS
8.1
Applicant Tracking
Avature
iCIMS
8.4

Pros

Avature

  • Easy to use. Tagging of candidates' skills works great too.
  • Easy to search, add data on a candidate, not cumbersome at all.
  • Use of Portals is great for events.
Anonymous | TrustRadius Reviewer

iCIMS

  • The opt-out message after the 1st text helps weed out the people who are not interested.
  • Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
  • Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.
Robert Lawless | TrustRadius Reviewer

Cons

Avature

  • drag & drop multiple C.V.s not supported
  • Bulk Import of C.V. (email is limited to 20 attachments) a bit limited
Anonymous | TrustRadius Reviewer

iCIMS

  • The price was a little high for my small organization - not a budget ATS
  • With all the custom fields, sometimes it can be hard to navigate everything to find the right report
  • I've heard some candidates have trouble on their end
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.9
Based on 31 answers
I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.
Anonymous | TrustRadius Reviewer

Usability

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.9
Based on 68 answers
We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.
Misty Granholm | TrustRadius Reviewer

Reliability and Availability

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 9.1
Based on 10 answers
There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
Marc LeVine | TrustRadius Reviewer

Performance

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 8.2
Based on 6 answers
We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
Marc LeVine | TrustRadius Reviewer

Support Rating

Avature

Avature 9.0
Based on 2 answers
Great and fast responses, always available during implementation phase.
Anonymous | TrustRadius Reviewer

iCIMS

iCIMS 7.9
Based on 116 answers
Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
Anonymous | TrustRadius Reviewer

Online Training

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.9
Based on 3 answers
I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
Anonymous | TrustRadius Reviewer

Implementation Rating

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 6.4
Based on 8 answers
I wasn't involved with the implementation. It was before my time
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avature

Avature has been a strong CRM for us as we have many recruiters, divisions and many locations. Ease of use is great as well.
Anonymous | TrustRadius Reviewer

iCIMS

We previously used monster/HR Smart as our talent solution. They did not enable us to brand different divisions within the same platform, so we had to purchase separate ATS systems for each division. This was less than ideal and prompted us to look for another provider. Jobvite—we met with several providers and narrowed down our choices to Jobvite or iCIMS. Both offered similar functionality, but, in the end, we decided to go with iCIMS.
Anonymous | TrustRadius Reviewer

Scalability

Avature

No score
No answers yet
No answers on this topic

iCIMS

iCIMS 7.8
Based on 2 answers
iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
Marc LeVine | TrustRadius Reviewer

Return on Investment

Avature

  • Avature has saved us a ton of time when it comes to hiring.
  • Avature allows us to collaborate more effectively on a new hire.
  • Bundling so many different features has helped us save on software costs.
Anonymous | TrustRadius Reviewer

iCIMS

  • We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.
Jenna Fletcher | TrustRadius Reviewer

Screenshots

Pricing Details

Avature

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iCIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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