Avaya Aura vs. West Unified Communications Services (discontinued)
Avaya Aura vs. West Unified Communications Services (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Aura | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A | |
West Unified Communications Services (discontinued) | N/A | West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect. | N/A |
Avaya Aura | West Unified Communications Services (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya Aura | West Unified Communications Services (discontinued) | |
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Top Pros |
Avaya Aura | West Unified Communications Services (discontinued) | |||||||||||||||||||||||||||
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya Aura | West Unified Communications Services (discontinued) | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Aura | West Unified Communications Services (discontinued) | |
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Likelihood to Recommend | 7.8 (51 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Avaya Aura | West Unified Communications Services (discontinued) | |
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Likelihood to Recommend | Avaya | West Technology Group, LLC (formerly Intrado) |
Pros | Avaya | West Technology Group, LLC (formerly Intrado) |
Cons | Avaya | West Technology Group, LLC (formerly Intrado) |
Likelihood to Renew | Avaya | West Technology Group, LLC (formerly Intrado) No answers on this topic |
Alternatives Considered | Avaya | West Technology Group, LLC (formerly Intrado) |
Return on Investment | Avaya | West Technology Group, LLC (formerly Intrado) |
ScreenShots |