In Step with Avaya.
June 23, 2023
In Step with Avaya.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Aura
We are using Avaya Aura to consolidate. We have numerous (in excess of 100) stand-alone operations by various groups. We hope to reduce overall operating costs, improve efficiency and enhance management and control.
- Easily facilitate transitioning to a central platform.
- Offer multi-tenancy capabilities so all groups still maintain their uniqueness.
- Ability to retain functions and products that existed before, even for other vendors.
- Pricing is always a concern.
- How to maintain the attractive price point as they transition from perpetual licensing to subscription-based.
- Offering the benefits of 'economies of scale' even in situations where the transitioning is not wholesale from the onset but incremental over time.
- Multi-tenancy.
- Capacity
- Redundancy
- Incremental cost saving so far, not seeing a huge difference between individual setup and onboarding an individual group on the central system.
- See some overall collective benefits in terms of support for the groups already onboarded.
- The increase risk of have a centralized system, wherein a single issue could impact each individual.
Do you think Avaya Aura delivers good value for the price?
Not sure
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
Yes
Did implementation of Avaya Aura go as expected?
Yes
Would you buy Avaya Aura again?
Yes