My great experience with Avaya.
June 23, 2023
My great experience with Avaya.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Aura
We use Avaya Aura with Voice Services capabilities. It`s very secure and reliable and provides high availability. As an outsourcing company, we offer this technology for all types of industries.
- Voice Services.
- IVR Services.
- Reports
- Improve ways to integrate more easily.
- Add digital channel.
- Move to Cloud.
- Voice
- IVR
- Reports
- The price is positive.
- Voice quality is positive.
- Digital is not positive.
We work with Avaya Aura, but now we plan to move to the cloud with AxP. It's an important movement to deliver more services to our customers e less worry about IT infrastructure.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
Yes
Did implementation of Avaya Aura go as expected?
Yes
Would you buy Avaya Aura again?
No