Avaya UCaaS vs. OpenTouch Conversation
Avaya UCaaS vs. OpenTouch Conversation
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
OpenTouch Conversation | N/A | The Alcatel-Lucent OpenTouch® Conversation (OTC) applications provide unified communication services on devices. A mobile office, OpenTouch Conversation lets users hold business calls, chat and collaborate from any device with a unified communications app. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya UCaaS | OpenTouch Conversation | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya UCaaS | OpenTouch Conversation | |
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Small Businesses | Nextiva Score 9.2 out of 10 | Nextiva Score 9.2 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Nextiva Score 9.2 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | OpenTouch Conversation | |
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Likelihood to Recommend | 8.4 (99 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (5 ratings) | - (0 ratings) |
Usability | 6.5 (5 ratings) | - (0 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.1 (4 ratings) | - (0 ratings) |
Support Rating | 7.3 (82 ratings) | - (0 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | OpenTouch Conversation | |
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Likelihood to Recommend | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Pros | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Cons | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Likelihood to Renew | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Usability | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Reliability and Availability | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Performance | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Support Rating | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
In-Person Training | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Online Training | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Implementation Rating | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Alternatives Considered | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Scalability | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
Return on Investment | Avaya | Alcatel-Lucent Enterprise No answers on this topic |
ScreenShots |