Avaya UCaaS Reviews
Avaya UCaaS

Avaya UCaaSFormerly Avaya OneCloud UCaaSCompetitors and Alternatives

Most Commonly Comparedto Avaya UCaaS

Best Avaya UCaaS Alternatives for Small Businesses

Nextiva

Score 9.2 out of 10

Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Broadvoice

Score 9.1 out of 10

Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Call Management
  • Unified Communications Platform and Collaboration

Popular Integrations

There is not enough information to display integrations.

Sangoma Switchvox

Score 9.0 out of 10

Switchvox is an IP PBX supporting business phone systems, allowing users to simplify communications down to one solution delivered on-premise or hosted in the Cloud. Switchvox Cloud is a fully-featured Unified Communications (UC) solution designed for SMBs, featuring presence, instant messaging, conferencing, and mobility, for a monthly rate starting at $19.99. Switchvox was developed by Digium and now owned and supported by Sangoma since the 2018 acquisition.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the Sangoma Switchvox

Popular Integrations

There is not enough information to display integrations.

8x8 Work

Score 8.6 out of 10

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

PanTerra Networks

Score 8.5 out of 10

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the PanTerra Networks

Popular Integrations

There is not enough information to display integrations.

GoTo Connect

Score 8.3 out of 10
Get a Quote

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Zoom Workplace

Score 8.2 out of 10
Get Free Quote

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Meeting initiation
  • Record meetings / events

Popular Integrations

There is not enough information to display integrations.

Vonage Business Communications

Score 8.0 out of 10

Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

Higher Rated Features

  • Cloud PBX
  • Call Management
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Ooma Office

Score 7.0 out of 10

For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows.Ooma Office features include:Unlimited Calling in U.S., Canada, Mexico and Puerto RicoFree Local Number– Keep your existing number or choose a…

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Message alerts

Popular Integrations

There is not enough information to display integrations.

RingEX

Score 7.8 out of 10
Learn More

RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Best Avaya UCaaS Alternatives for Medium-sized Companies

Nextiva

Score 9.2 out of 10

Nextiva is a business communications platform that includes a VoIP solution, CRM software, BI software, cloud storage, phone and device rentals, email marketing automation software, and a contact center solution. These products can be purchased individually or together.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

Higher Rated Features

  • Hosted PBX
  • Directory of employee names
  • Message alerts

Popular Integrations

There is not enough information to display integrations.

8x8 Work

Score 8.6 out of 10

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

PanTerra Networks

Score 8.5 out of 10

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the PanTerra Networks

Popular Integrations

There is not enough information to display integrations.

Webex Calling

Score 8.5 out of 10
Sign Up for WebexOne

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Online Events Collaboration
  • Online Events Security

Popular Integrations

There is not enough information to display integrations.

Amazon Chime

Score 8.3 out of 10

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Online Events Security
  • Online Meetings / Events

Popular Integrations

There is not enough information to display integrations.

GoTo Connect

Score 8.3 out of 10
Get a Quote

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

Higher Rated Features

  • Call Management
  • Cloud PBX
  • Directory of employee names

Popular Integrations

There is not enough information to display integrations.

Avaya Aura

Score 8.1 out of 10

The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Centralized communications management
  • Call screening

Popular Integrations

There is not enough information to display integrations.

Zoom Workplace

Score 8.2 out of 10
Get Free Quote

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Meeting initiation
  • Record meetings / events

Popular Integrations

There is not enough information to display integrations.

Webex App

Score 8.2 out of 10
Sign Up for WebexOne

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the Webex App

Popular Integrations

There is not enough information to display integrations.

Best Avaya UCaaS Alternatives for Enterprises

Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.

Higher Rated Features

  • Hosted PBX
  • Directory of employee names
  • Message alerts

Popular Integrations

There is not enough information to display integrations.

Webex Calling

Score 8.5 out of 10
Sign Up for WebexOne

Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Online Events Collaboration
  • Online Events Security

Popular Integrations

There is not enough information to display integrations.

Amazon Chime

Score 8.3 out of 10

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Online Events Security
  • Online Meetings / Events

Popular Integrations

There is not enough information to display integrations.

Avaya Aura

Score 8.1 out of 10

The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Centralized communications management
  • Call screening

Popular Integrations

There is not enough information to display integrations.

Zoom Workplace

Score 8.2 out of 10
Get Free Quote

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.

Higher Rated Features

  • Performance & Compatibility of Online Events Software
  • Meeting initiation
  • Record meetings / events

Popular Integrations

There is not enough information to display integrations.

Webex App

Score 8.2 out of 10
Sign Up for WebexOne

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the Webex App

Popular Integrations

There is not enough information to display integrations.

Microsoft Teams

Score 8.0 out of 10

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the Microsoft Teams

Popular Integrations

There is not enough information to display integrations.

West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the West Unified Communications Services (discontinued)

Popular Integrations

There is not enough information to display integrations.

Google Hangouts (Classic)

Score 7.2 out of 10

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will be migrated to the new Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.

Higher Rated Features

  • Call Management
  • Call screening
  • Message alerts

Popular Integrations

There is not enough information to display integrations.

Fuze

Score 6.0 out of 10

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

Higher Rated Features

Customers are more satisfied with the features of Avaya UCaaS than the Fuze

Popular Integrations

There is not enough information to display integrations.