Save Money, Save Time, And It Works!
June 29, 2022

Save Money, Save Time, And It Works!

JESSICA FOSTER | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya Cloud Office

Avaya Cloud Office has been an amazing switch for our company. The messaging system offers ease of access for our company to work more efficiently. The answering system keeps us free to get more job work completed. Yet the best feature is keeping all of the spam calls down and the ability to block spoofing numbers from repeatedly wasting our time.

Pros

  • Keeping spam calls down
  • Voice to text voicemail
  • answering calls

Cons

  • blocked calls not ringing
  • blocked faxes not coming in
  • It has been a time saver with spam calls
  • Easy access via the app to voicemail from anywhere
The Customer Service and Representatives are always kind and willing to go the extra mile to get anything resolved. Yet, we have not really needed them after the initial set up since the product actually works and we have not really experienced any major issues.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

Avaya Cloud Office, Microsoft 365
The app feature is great for efficiency when company members are in the field working and need office phone access. We are very happy with our Avaya Cloud System. It works well and doesn't have lots of issues. We utilize the App and make the most of the product for our small business. We are happy with what we purchased.

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