AvePoint Confidence Platform vs. ObservePoint

AvePoint's Confidence Platform is very well suited for all businesses, specifically those on a budget, who are looking to secure, harden, and manage their Microsoft 365 environment. Their stack includes products to migrate data, back up data, secure and maintain data, apply custom policies around data management, and get valuable insights into how your data is being used. I cannot think of a scenario where their products would not be well suited for a company, because data management is critical.

Incentivized

I use rules feature to Test tags, variables, and values to confirm each matches a specific RegEx patterns. It has been well suited for me. Combining filters and conditions to test our tags with a high level of detail. they can surely work more on - Fire based on URL, status code, or tag type by using filters.

Incentivized

• Unlimited cloud to cloud backup for Microsoft 365
• Manage, move & secure office 365 content
• provide internal and external users with secure , remote access to SharePoint

Incentivized

• Custom tagging is very important when you need specific tags tailored to your website needs.
• The dashboards are great, user friendly and you can share them with coworkers easily.

Incentivized

• I am not confident in their Exchange migration tool, which in the past, has not been a reliable method for data migrations
• Some of the products in their stack are very complex, and without some hand holding, it can be cumbersome to set up and maintain
• I would like to see live support options, which don't seem to be available at the moment. You are forced to create a ticket, then wait until a support agent reaches out to you.

Incentivized

• UI for simulations is really terrible. Very hard to set up simulations due to lack of things like xpath to target page elements as well as see what the simulation sees when there are problems.
• Finding and fixing tag validation errors in simulations again is just a nightmare. Promised updates to the UI to fix this problem have been promised for months but still no improvements.
• Due to the lack of updates to correct issues and bugs we just haven't gotten nearly the value from the product we expected.

ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.

Overall, I think AvePoint's Confidence Platform, and specifically, their backup solution and data migration solution, are very user friendly, even for a novice. Their knowledge base for the products is extensive, and provides detailed instructions for almost everything you will be doing within their platform. They also have a very knowledgeable support staff, and their products are tailored to make your company more secure.

Incentivized

It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.

I've only experienced one system availability issue in the 3 years we've been using it.

Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.

Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!

Instructor was knowledgeable and delivered the content well.

It's easy to find the information you need when you need it and it is easy to consume.

Start with small audits until you have determined what you might want to filter out.

It is better than Veeam since it can backup more different types of data such as Project Online and Public Folders. Setup is generally easier if support is there to help.

Incentivized

ObervePoint is better than its alternatives because of its updated features. ObervePoint ensures accurate and secure data collection. The website audit tool is far better and more advanced than others.

I have not reached an unreasonable product limitation as of yet.

• Extremely positive as we are using the free version.

Incentivized

• ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks.

Incentivized