What users are saying about
9 Ratings
19 Ratings
9 Ratings
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Score 9 out of 100
19 Ratings
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Score 2.1 out of 100

Attribute Ratings

  • Avero is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Avero

100%
2 Ratings
1.2

TouchBistro

12%
11 Ratings

Support Rating

Avero

N/A
0 Ratings
9.1

TouchBistro

91%
2 Ratings

Likelihood to Recommend

Avero

If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.
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TouchBistro

TouchBistro has a very nice and user friendly point of sale system. They also have a very nice online ordering platform that integrates with the point of sale system. The customers are happy with the online ordering system and find it easy to use. The problem we have is that TouchBistro sent us a very small card reader and cumbersome to use for the clerks and customers. We have tried to get a card reader from TouchBistro that better suits our business but have not had any luck and little response
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Pros

Avero

  • Tracks server check averages
  • Daily log book
  • Financial comparisons
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TouchBistro

  • The best thing about Touch Bistro is how user friendly it is! Works just like an iPhone. My younger employees hardly need any training on it.
  • Touch Bistro is very easy to set up and to maintain on a daily basis. Putting in my specific products and ingredients was simple. Adding modifiers, pricing and descriptions was simple enough. We have specials that change daily and updating the system in the morning is fast and easy.
  • Employees can clock in and out with Touch Bistro. Inventory can be tracked and updated.
  • Running reports is important in my business. Touch Bistro allows me to easily track my sales, for any period of time. I can easily find the numbers I need to pay my sales tax or do payroll. With just a few clicks I can compare my sales from month to month or year to year.
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Cons

Avero

  • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
  • Change colors in theme.
  • Secure log in during testing.
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TouchBistro

  • Online ordering can not be added on to once the customer arrives, can’t edit or change anything once placed
  • Slow speed to place next order, and syncing with debit machines
  • Frustrating that screen needs to be closed until payment goes through, hard in a very busy restaurant
  • New updates always cause glitches in the system. The last update I now have drinks printing to my kitchen that never did before.
  • Admin and servers not being able to do printouts
  • Discounts not displaying on day printouts
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Pricing Details

Avero

Starting Price

Editions & Modules

Avero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TouchBistro

    Starting Price

    $25 per month

    Editions & Modules

    TouchBistro editions and modules pricing
    EditionModules
    POS License$691
    Reservations$2292
    Online Ordering$503
    Gift Cards$254

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Avero

    No answers on this topic

    TouchBistro

    First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
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    Alternatives Considered

    Avero

    It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each
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    TouchBistro

    Toast does their own credit card processing in house, so we didn't have to deal with a third party. It streamlined things for us and gave us access to options that we didn't have with TouchBistro as a quick service Taproom. Again, both are great, it truly comes down to your setup and needs.
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    Return on Investment

    Avero

    • Increased our business 3x since we added a dashboard
    • Less need for staffing for manual reports
    • Mobile view is amazing!
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    TouchBistro

    • The ROI is fantastic. Before TouchBistro we used a cash register with a paper tape and stand-alone credit terminal. Average transaction times were around 30-45 seconds. A long awkward time for a customer to stand and wait.
    • Because of the ability to almost instantly bring up the day/week/month’s metrics, I can plan and accurately schedule labor to accommodate the ebbs and flows of customers.
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