Avero vs. TouchBistro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avero
Score 5.0 out of 10
N/A
Avero in New York offers a suite of restaurant, hotel and casino operations management applications, supporting sales forecasting, workforce management, revenue and food cost management, a budgeting tool, and analytics for managing loss prevention by employee theft and fraud.N/A
TouchBistro
Score 4.7 out of 10
N/A
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry…
$25
per month
Pricing
AveroTouchBistro
Editions & Modules
No answers on this topic
Gift Cards
$25
per month
Online Ordering
$50
per month
POS License
$69
per month
Reservations
$229
per month
Offerings
Pricing Offerings
AveroTouchBistro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AveroTouchBistro
Small Businesses
7shifts
7shifts
Score 9.3 out of 10
Square POS
Square POS
Score 9.5 out of 10
Medium-sized Companies
Jolt
Jolt
Score 9.5 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AveroTouchBistro
Likelihood to Recommend
10.0
(2 ratings)
4.7
(14 ratings)
Usability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
AveroTouchBistro
Likelihood to Recommend
Avero
If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.
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TouchBistro
It's a tried and true system, over the years I have always had a great experience. Capturing sales is easy and it's extremely user friendly and easy to train staff on. While I have tried other systems and they have not been as easy or user friendly there are some more advanced technology and backend capabilities that TouchBistro could work on. Maybe just a little updating.
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Pros
Avero
  • Tracks server check averages
  • Daily log book
  • Financial comparisons
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TouchBistro
  • Allows the user to set up specific food modifiers that can be used on one or more menu items.
  • Displays the kitchen orders and tracks the time they were received and shows alerts when time is getting late
  • Reporting on staff hours and breaks taken.
  • Flexibility with different tax options.
  • Splitting checks multiple ways
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Cons
Avero
  • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
  • Change colors in theme.
  • Secure log in during testing.
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TouchBistro
  • One of my biggest (and only) issues with Touch Bistro is that it doesn’t integrate well with the credit card processing systems we use. Currently, we use Square and while the two systems do communicate, there are some instances, such as paying with gift cards, that take a few extra steps, which can be a pain when you have a long line of customers!
  • Because my credit card processing is separate from Touch Bistro there are a few things that are hard to track. Square does a great job of marketing and tracking the marketing, but it’s not accurate for me due to the fact that I use Touch Bistro as a POS and not Square.
  • I’d love for Touch Bistro to offer more marketing techniques that are easy to use.
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Usability
Avero
No answers on this topic
TouchBistro
It's an incredibly easy system to navigate both from a management perspective as well as a service member perspective.Training, programming items and inventory, day to day sales, processing payments, gathering reports and data, gift card sales and processing (with the exception of online for us) is easy and seamless.
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Support Rating
Avero
No answers on this topic
TouchBistro
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
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Alternatives Considered
Avero
It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each
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TouchBistro
Harbortouch has a very robust POS system however it has issues that we do not seem to have with TouchBistro. One of the issues with Harbortouch is if the internet goes down, the credit card reader will not work and actually lock of the POS system causing extra customer wait times while their food is getting cold. TouchBistro's system will still capture the card info even when the internet is down and process it when the internet is working again
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Return on Investment
Avero
  • Increased our business 3x since we added a dashboard
  • Less need for staffing for manual reports
  • Mobile view is amazing!
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TouchBistro
  • The software is easy to understand and use
  • We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
  • Reports were available in real time, so it was extremely easy to see sales and make quick decisions.
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ScreenShots