AvidCX vs. Gainsight CS
AvidCX vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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AvidCX | N/A | Built exclusively for the housing industry, the vendor provides AvidCX to users so that they can understand everyone and everything that shapes their brand. With it, home industry professionals can measure, understand, and improve how their brands perform at every touchpoint. The vendor describes the platform as a 360º platform that cost-effectively measures and analyzes each step in the total brand experience. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
AvidCX | Gainsight CS | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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More Pricing Information |
AvidCX | Gainsight CS | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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AvidCX | Gainsight CS | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AvidCX | Gainsight CS | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (223 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
AvidCX | Gainsight CS | |
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Likelihood to Recommend | Avid Ratings No answers on this topic | Gainsight |
Pros | Avid Ratings No answers on this topic | Gainsight |
Cons | Avid Ratings No answers on this topic | Gainsight |
Likelihood to Renew | Avid Ratings No answers on this topic | Gainsight |
Usability | Avid Ratings No answers on this topic | Gainsight |
Performance | Avid Ratings No answers on this topic | Gainsight |
Support Rating | Avid Ratings No answers on this topic | Gainsight |
Online Training | Avid Ratings No answers on this topic | Gainsight |
Implementation Rating | Avid Ratings No answers on this topic | Gainsight |
Alternatives Considered | Avid Ratings No answers on this topic | Gainsight |
Return on Investment | Avid Ratings No answers on this topic | Gainsight |
ScreenShots | AvidCX Screenshots | Gainsight CS Screenshots |