Likelihood to Recommend
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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I have found CoreIntegrator to work well for our needs as an Accounts Payable workflow solution. The system was implemented with very little internal technical assistance. It can be administered by a business user without a great deal of technical knowledge because the CI support staff is knowledgeable and helpful.
Read full review Pros Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties. Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process. Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice. Read full review Integration to Great Plains Simple to use Read full review Cons AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time). The log enhancement follow-up procedure could use some work. Read full review The system administration is somewhat difficult for someone that is not highly technical. Deleted or removed items appear in search results. Read full review Likelihood to Renew
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Read full review Usability
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Sometimes we receive slow responses.
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We are presently evaluating a move to
, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on
. From what we have seen so far, the functionality is similar, though I believe
is more expensive.
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We didn't review another product because CoreIntegrator so perfectly met our needs.
Read full review Return on Investment AvidXchange allows our office to be more productive on invoice approvals. Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided. You can approve invoices from anywhere as long as you have internet access. Read full review Time saving outweighs the cost. Ease of use is so much better than most software solutions. Read full review ScreenShots CoreIntegrator Workflow Screenshots