45 Reviews and Ratings
4 Reviews and Ratings
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Nvoicepay is super helpful for organizations that want to run lean and have a lot of accounts payable going out each day/week/month. The cost of having Nvoicepay vs having an employee process payments for each of our vendors is a massive cost savings. I believe it would be less appropriate for organizations that are only sending a few payments each month or have a lot of recurring payments instead of unique bills each month. Recurring payments are easily booked and memorized in most accounting systems and setting up autopay takes care of having to actually make the transaction manually.Incentivized
Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.Incentivized
Nvoicepay does a great job of pulling the invoices in from our DMS system on a daily basis so we can see what invoices need to be paid.NVoicepay allows for many methods of payment. They call all of your vendors for you and set them up on their preferred payment methods.NVoicepay takes care of all issues for you with the vendor. They make all of the payments once you initiate it in their system.Incentivized
AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoicesThe search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).The log enhancement follow-up procedure could use some work.Incentivized
Perhaps the most frustrating part of Nvoicepay is the reporting. Simply working through the filtering to find a transaction in the history is extremely difficult. If you don't select the filters in the correct order you will typically find zero results.The formatting for the upload is also a little tricky. Since you are uploading an excel file, any zip codes with leading zeros typically have the zeros removed and result in a failed upload. So having to place an apostrophe in front of any leading zeros is kind of pain especially when you have 100 plus lines of transactions.The main dashboard is also something to be desired. I understand the concept of providing the dashboard, but what use is it if I can't dig in and see what the numbers and graphs are made of? If Nvoicepay was able to hyperlink to the transactions that make up each category it would make the dashboard far more useful.Incentivized
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.Incentivized
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.Incentivized
We used Zevez in the past to make credit card payments but NVoicepay is a much more robust system which also allows for ACH and check payments. Also, they were able to contact vendors for us and sign them up with their preferred payment methods. Easy to implement and easy to use.Incentivized
AvidXchange allows our office to be more productive on invoice approvals.Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.You can approve invoices from anywhere as long as you have internet access.Incentivized
Nvoicepay has had only a positive impact on our overall business objectives. Since it takes care of remedial tasks of processing payments we are able to concentrate on more complex tasks such as prepping for close, creating schedules, and improving other processes.Incentivized