Likelihood to Recommend NortonLifeLock (formerly Symantec)
It is good for organizations that need an AV solution that does really well in AV detection/performance tests, and also has a good track record for using little system resources on the client machine. It is less suited for organizations that want an AV product that is historically used by the industry or is known as an industry standard (e.g. Microsoft products, etc).
Read full review Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
Read full review Pros NortonLifeLock (formerly Symantec)
It detects adware (sometimes you just need some ease of advertisement) and phishing. It has Webguard, that allows us to block access to malicious websites. It scans email (POP3 and SMTP), an everyday tool I personally use. It has Bootable RescueCD, wich helps to remove malware and system recoveries. It has a very high detection rate and a very fast scanning engine. Read full review Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more. Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website) Read full review Cons NortonLifeLock (formerly Symantec)
For the use that I currently give to my laptop it works very well, but it can fail if your way of surfing the web is careful and you dedicate yourself to visit infected forums, download files from any part, or use bad programs. Read full review One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly. There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future. Read full review Likelihood to Renew NortonLifeLock (formerly Symantec)
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Read full review Usability NortonLifeLock (formerly Symantec)
When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
Read full review Support Rating NortonLifeLock (formerly Symantec)
Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.
Read full review I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Read full review Alternatives Considered NortonLifeLock (formerly Symantec)
F-Secure despite being a good antivirus when it comes to protecting home equipment does not act the same for business protection because its performance is much lower as well as its ease of use while Avira meets these requirements and its protection is much more complete and efficient, since not only acts against common threats but it is also optimal to protect against advanced threats and the one that works in real time makes the virus detection rate much more efficient before any other antivirus, that is why It is ideal for the protection of business teams
Read full review Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
Read full review Return on Investment NortonLifeLock (formerly Symantec)
I have not had serious infections due to viruses or Trojans. In addition, every time a malicious code is downloaded, Avira detects it and blocks it fast enough. So, I have not had to re-format my PC, I have not lost documents that I had stored on disk C, and of course, I have not lost time trying to recover the data from my PC. I've also been able to install it on not-so-powerful PCs, so its users have been able to continue using their computers without any problem and also avoid serious infections. Read full review Positive Impact: Have not had to remediate malware/virus infections since installed. Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack. Read full review ScreenShots