What users are saying about
31 Ratings
148 Ratings
31 Ratings
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Score 8.3 out of 100
148 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Malwarebytes is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.2

Avira Prime

72%
9 Ratings
9.3

Malwarebytes

93%
50 Ratings

Likelihood to Renew

Avira Prime

N/A
0 Ratings
10.0

Malwarebytes

100%
1 Rating

Usability

Avira Prime

N/A
0 Ratings
10.0

Malwarebytes

100%
2 Ratings

Support Rating

8.0

Avira Prime

80%
2 Ratings
8.9

Malwarebytes

89%
17 Ratings

Likelihood to Recommend

NortonLifeLock (formerly Symantec)

It is good for organizations that need an AV solution that does really well in AV detection/performance tests, and also has a good track record for using little system resources on the client machine. It is less suited for organizations that want an AV product that is historically used by the industry or is known as an industry standard (e.g. Microsoft products, etc).
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Malwarebytes

Malwarebytes is definitely one of the top contenders in its field. As with any corporate software, there are headaches all along the way -- from implementation to daily use and support. And cost is also a factor. Although not inexpensive, Malwarebytes is comparable to its close competitors. Overall, the quality of the product shines through, and it does what it's intended to do...protect!
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Pros

NortonLifeLock (formerly Symantec)

  • It detects adware (sometimes you just need some ease of advertisement) and phishing.
  • It has Webguard, that allows us to block access to malicious websites.
  • It scans email (POP3 and SMTP), an everyday tool I personally use.
  • It has Bootable RescueCD, wich helps to remove malware and system recoveries.
  • It has a very high detection rate and a very fast scanning engine.
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Malwarebytes

  • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
  • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
  • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
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Cons

NortonLifeLock (formerly Symantec)

  • For the use that I currently give to my laptop it works very well, but it can fail if your way of surfing the web is careful and you dedicate yourself to visit infected forums, download files from any part, or use bad programs.
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Malwarebytes

  • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
  • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
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Pricing Details

Avira Prime

Starting Price

Editions & Modules

Avira Prime editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Malwarebytes

    Starting Price

    $39.96 Annually

    Editions & Modules

    Malwarebytes editions and modules pricing
    EditionModules
    Premium (1 device)$39.961
    Premium (5 devices)$80.042
    Premium + Privacy$99.963
    Malwarebytes For Teams$119.974
    Malwarebytes Endpoint Protection$6995
    Malwarebytes Endpoint Protection and Response$8496

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    NortonLifeLock (formerly Symantec)

    No answers on this topic

    Malwarebytes

    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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    Usability

    NortonLifeLock (formerly Symantec)

    No answers on this topic

    Malwarebytes

    When you have a product that does the job that it describes or advertises, you have to love it. While the malware posture is always changing, we depend on products that we pay for year after year to protect us from threats, both known and unknown. I give this rating because Malwarebytes just works and you don't have to worry whether it is going to beat up other programs on your systems.
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    Support Rating

    NortonLifeLock (formerly Symantec)

    Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.
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    Malwarebytes

    I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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    Alternatives Considered

    NortonLifeLock (formerly Symantec)

    F-Secure despite being a good antivirus when it comes to protecting home equipment does not act the same for business protection because its performance is much lower as well as its ease of use while Avira meets these requirements and its protection is much more complete and efficient, since not only acts against common threats but it is also optimal to protect against advanced threats and the one that works in real time makes the virus detection rate much more efficient before any other antivirus, that is why It is ideal for the protection of business teams
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    Malwarebytes

    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
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    Return on Investment

    NortonLifeLock (formerly Symantec)

    • I have not had serious infections due to viruses or Trojans. In addition, every time a malicious code is downloaded, Avira detects it and blocks it fast enough. So, I have not had to re-format my PC, I have not lost documents that I had stored on disk C, and of course, I have not lost time trying to recover the data from my PC.
    • I've also been able to install it on not-so-powerful PCs, so its users have been able to continue using their computers without any problem and also avoid serious infections.
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    Malwarebytes

    • All of our donor and clients' information is now online and we can now show that we are really trying to keep their information safe.
    • We are now more comfortable entering donations through our website.
    • Donors are now comfortable entering their charge card information on our website.
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