Really good perfoming AV product that is at the top of its game
November 05, 2019

Really good perfoming AV product that is at the top of its game

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Avira Antivirus

It is not being used across the whole organization. It is more on an individual basis. It address the business problem of having a AV solution that is easy/intuitive to use, along with having one that doesn't use a whole lot of system resources to install or when running on a client computer. Also, it addresses the problem of finding a good AV solution that is lower in licensing costs. Lastly, it is really good for organizations that need a solid solution in terms of virus detection, as Avira is one of the higher-rated ones on the market today.
  • One thing it does well is it doesn't use a whole lot of system resources to run. Users should not experience slowdowns on their systems while Avira is running.
  • A second thing it does well is the scanning engine works particularly well, meaning in terms of performance, along with not taking very long for scans to run on a client system.
  • One area of improvement can be in improving virus detection rates, even though it is rated really high in AV tests, there is always room for improvement to compete with others in the industry.
  • Another area of improvement can be in minimizing pop-ups/ads when running the software. This was more problematic historically especially in the free versions of the software, but could really be minimized in all versions.
  • An improvement can be made in the marketing of the product to be focused more on industry/organization use since historically this product is well-known for being a good consumer-grade AV product.
  • One positive impact it has had was on the great job it has done at both preventing and removing viruses/malware. Since it has done really well in AV tests for the performance of the software and also at detection of malware, this has helped end-users to keep productive on their daily tasks, without being worried about getting viruses/malware on their machines.
  • Another positive impact is that it doesn't use a whole lot of system resources once installed on a client's machine, which in turn helps users productivity to be able to get work done, without being worried about slowdowns, etc.
Bitdefender Antivirus - another product that I have used for a number of years.

Avira has some big advantages over other AV products on the market today. One of the big advantages is that in most AV tests of AV products, Avira most often scores at the very top of the list, for both performance and detection rates in discovering viruses/malware. Another big advantage that Avira, compared to some other big-name AV products out there, is that Avira tends to use little system resources when installed/running on a client machine. This is an important aspect when choosing an AV product.
Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.

Do you think Avira Antivirus delivers good value for the price?

Yes

Are you happy with Avira Antivirus's feature set?

Yes

Did Avira Antivirus live up to sales and marketing promises?

Yes

Did implementation of Avira Antivirus go as expected?

Yes

Would you buy Avira Antivirus again?

Yes

It is good for organizations that need an AV solution that does really well in AV detection/performance tests, and also has a good track record for using little system resources on the client machine.

It is less suited for organizations that want an AV product that is historically used by the industry or is known as an industry standard (e.g. Microsoft products, etc).