What users are saying about
80 Ratings
3 Ratings
80 Ratings
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Score 8.4 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

AWeber

AWeber is best suited for small to midsized B2B companies and smaller ecommerce suppliers who don't have huge mailing lists (20,000 or fewer subscribers) and don't need sophisticated automation sequences or personalization. Because of its pricing model (based on subscribers, but no limit on emails) it's great for vendors who do multiple mailings each month but to a reasonably small list. Larger companies will likely look for a more sophisticated offering or bring this in-house with marketing automation software.
Anonymous | TrustRadius Reviewer

Elastic Email

I can't speak to Elastic Email's internal platform as I haven't used it much (composing emails inside their dashboard, creating campaigns, etc.). So I'm not sure how well the platform works for scenarios where that type of interface/feature set would be required, but I do know that if you need to hook external services to their SMTP or API, you'll have a great experience. Everything is super straightforward, the system is reliable, and the price is hard to beat.
Drew Harrison | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

AWeber
8.3
Elastic Email
WYSIWYG email editor
AWeber
8.6
Elastic Email
A/B testing
AWeber
6.2
Elastic Email
Mobile optimization
AWeber
8.5
Elastic Email
Email deliverability reporting
AWeber
9.8
Elastic Email
List management
AWeber
8.6
Elastic Email
Triggered drip sequences
AWeber
8.3
Elastic Email

Reporting & Analytics

AWeber
8.4
Elastic Email
Dashboards
AWeber
8.5
Elastic Email
Standard reports
AWeber
8.7
Elastic Email
Custom reports
AWeber
8.0
Elastic Email

Pros

AWeber

  • Aweber manages mailing lists particularly well. By this I mean that it handles subscribe and unsubscribe requests automatically, so you never have to worry about annoying people by accidentally sending them information they opted out of.
  • Aweber provides reliable scheduling of messages. This works for newsletters that you want to write and schedule in advance as well as auto-responder sequences that you create for a specific campaign. It also connects directly to your blog and social media profiles so that you can post in one location and have it show up on all your profiles. That's really handy!
  • Aweber provides detailed analytics for all of your broadcasted messages without overcomplicating things. You can easily see who received, opened, and clicked the links within your messages, so that you can consistently refine your marketing efforts.
  • Aweber is also affordable. Some mailing list applications cost an arm and leg, but Aweber can easily fit into just about any budget. It's reasonable cost also allows it to pay for itself very quickly.
Greg Dungan | TrustRadius Reviewer

Elastic Email

  • Ease of use. Elastic Email helped me setup DNS anit-spam measures easily with excellent examples and walk-throughs. They make it easy to setup our employee email clients to use their service.
  • Support. Elastic Email support, on the rare occasions I've needed it, has been readily available and quick to reply and solve my problems.
  • Tracking and Statistics: The ability to track outgoing emails and see in near-real-time delivery, open rate, bounce status, etc is fantastic.
Anonymous | TrustRadius Reviewer

Cons

AWeber

  • Aweber's drag and drop email designer could be a little easier to use.
  • It is difficult to design templates for the casual user, they almost always need help.
  • The user interface is a little friendlier to a techy than a noobie. MailChimp is much easier to use but I would NEVER recommend MailChimp for serious marketers.
Anonymous | TrustRadius Reviewer

Elastic Email

  • Have Trouble With Outlook and Hotmail Delivery (might be fixed with private IPs)
Drew Harrison | TrustRadius Reviewer

Likelihood to Renew

AWeber

AWeber 6.8
Based on 6 answers
AWeber is easy and intuitive for me use. I really like the simplicity and the structure of the work flow as it saves me time. AWeber also integrates with all the other programs, systems and gateways that I use on a daily basis (WordPress, Paypal, LeadPages, Facebook and more) and if I have any questions or have trouble the AWeber customer service technicians are very helpful.
Nichol Skaggs | TrustRadius Reviewer

Elastic Email

No score
No answers yet
No answers on this topic

Usability

AWeber

AWeber 7.3
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.
Yvonne Herbst | TrustRadius Reviewer

Elastic Email

No score
No answers yet
No answers on this topic

Support Rating

AWeber

AWeber 9.1
Based on 2 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.
Yvonne Herbst | TrustRadius Reviewer

Elastic Email

Elastic Email 10.0
Based on 1 answer
I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
Drew Harrison | TrustRadius Reviewer

Alternatives Considered

AWeber

AWeber is exact in between of Eloqua and Mailchimp. It has more options and functionality then Mail chimp, but it is lighter (not as coding heavy) than Eloqua. This is a good fit if you are in the walk phase of your email strategy and have a database under 2MM
coll kirk | TrustRadius Reviewer

Elastic Email

We really haven't. I looked around at email providers and this was the first and only one we've used and I'm glad I did.
Anonymous | TrustRadius Reviewer

Return on Investment

AWeber

  • If the campaign is well designed in the first place, ROI is immediate.
  • Occasionally, when we do test runs, we find AWeber can even show us ways we can make our campaign even better, or catch something we had not foreseen.
Jackie Bassett | TrustRadius Reviewer

Elastic Email

  • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AWeber

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWeber Editions & Modules

Edition
AWeber Free$01
AWeber Pro$16.152
  1. Up to 500 subscribers & 3,000 email sends per month
  2. per month
Additional Pricing Details
AWeber offers a free plan up to 500 subscribers and 3,000 email sends per month. Pricing for the Pro Plan is determined based on the total number of subscribers in your account. Pricing starts as low as $19/mo. Additional savings are available by paying quarterly or annually.

Elastic Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Elastic Email Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AWeber
8.8
Elastic Email
10.0

Likelihood to Renew

AWeber
6.8
Elastic Email

Usability

AWeber
7.3
Elastic Email

Support Rating

AWeber
9.1
Elastic Email
10.0

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