What users are saying about
Likelihood to Recommend
Aweber is particularly suited to small to medium businesses and organizations who need to manage their mailing lists and communicate periodically with their customers or members.Aweber is not particularly suited to agencies who need to broker and provide these services to multiple clients. It's mainly an end-user application.
Two Creative Design Group, LLCMarketing and Advertising, 1-10 employees
Feature Rating Comparison
WYSIWYG email editor
Triggered drip sequences
- Email segmentation - helpful for sending more targeted campaigns
- Drag and drop email builder - standard interface, not bells and whistles, good for those who like it simple
www.resumebynico.comGraphic Design, 1-10 employees
- I wish there was a way to put opt-in sequences into a "test mode" so that someone like me can opt-into a list multiple times without having to go into AWeber and delete my record every time.
- I think it should be really easy to have people added to multiple lists when they fill out a single form
Likelihood to Renew
Based on 6 answers
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.
Based on 2 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.
MailChimp is cheaper for small lists and for dormant lists you can pay per email sent to lower your costs, but it's auto-responders are harder to set up and understand.InfusionSoft is the big daddy of the field and has extensive and powerful automation features, but you pay for that ability. It is an order a magnitude more expensive than AWeber. It also includes things you might not think are part of email list management, like shopping carts and extensive CRM tools.
Return on Investment
- Sadly I've spent hundreds of dollars on two dormant lists because I didn't want to lose the addresses but didn't have a call to send to them.
- Clients have paid me hundreds of dollars to create solutions that use the API to get around limitations in the web interface. Specifically I've written scripts that run on another server as chron jobs which daily look at members of a list, see if they've reached a certain point in an autoresponder and then moved them to a different list.
- AWeber was hacked in 2010 and my list was one of those stolen and used. This still causes my domain to be looked at badly by spam filters.
Premium Consulting/Integration Services—
Entry-level set up fee?