What users are saying about

AWeber

48 Ratings

AWeber

48 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

AWeber

Aweber is particularly suited to small to medium businesses and organizations who need to manage their mailing lists and communicate periodically with their customers or members.Aweber is not particularly suited to agencies who need to broker and provide these services to multiple clients. It's mainly an end-user application.

Feature Rating Comparison

Email & Online Marketing

AWeber
6.8
WYSIWYG email editor
AWeber
6.3
A/B testing
AWeber
6.7
Mobile optimization
AWeber
5.4
Email deliverability
AWeber
8.4
List management
AWeber
6.4
Triggered drip sequences
AWeber
7.5

Reporting & Analytics

AWeber
7.0
Dashboards
AWeber
6.7
Standard reports
AWeber
7.4
Custom reports
AWeber
7.0

Pros

  • Email segmentation - helpful for sending more targeted campaigns
  • Drag and drop email builder - standard interface, not bells and whistles, good for those who like it simple

Cons

  • I wish there was a way to put opt-in sequences into a "test mode" so that someone like me can opt-into a list multiple times without having to go into AWeber and delete my record every time.
  • I think it should be really easy to have people added to multiple lists when they fill out a single form

Likelihood to Renew

AWeber6.8
Based on 6 answers
I don't personally use AWeber.

Usability

AWeber7.3
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.

Support

AWeber9.1
Based on 2 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.

Alternatives Considered

MailChimp is cheaper for small lists and for dormant lists you can pay per email sent to lower your costs, but it's auto-responders are harder to set up and understand.InfusionSoft is the big daddy of the field and has extensive and powerful automation features, but you pay for that ability. It is an order a magnitude more expensive than AWeber. It also includes things you might not think are part of email list management, like shopping carts and extensive CRM tools.

Return on Investment

  • Sadly I've spent hundreds of dollars on two dormant lists because I didn't want to lose the addresses but didn't have a call to send to them.
  • Clients have paid me hundreds of dollars to create solutions that use the API to get around limitations in the web interface. Specifically I've written scripts that run on another server as chron jobs which daily look at members of a list, see if they've reached a certain point in an autoresponder and then moved them to a different list.
  • AWeber was hacked in 2010 and my list was one of those stolen and used. This still causes my domain to be looked at badly by spam filters.

Pricing Details

AWeber

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
After a 30-day free trial, pricing is determined based on the total number of subscribers in your account. Pricing starts as low as $19/mo. Additional savings are available by paying quarterly or annually.