AWS Backup vs. Carbonite by OpenText

AWS [Backup] does what it intends on doing. AWS [Backup] is very fast, however, for that speed, you'll end up with a high bill at the end of the month. Compared to competitors, AWS [Backup] is a lot more expensive than others. However, I believe it makes it up in it's versatility - there's no company more compatible with others than AWS.

Incentivized

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.

Incentivized

• Centralized management - single pane of glass to manage backups for multiple AWS services.
• Encryption - integrates with KMS to encrypt backup data at rest and in transit.
• Cross Account management - manage backups across multiple AWS accounts with AWS organizations.

Incentivized

• Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
• Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
• Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.

Incentivized

• Lacks built-in features for granular recovery, such as files or DB records, without restoring the entire backup.
• Complexity - managing backups with multiple rules and resources, with limitations on the number of tags and resources per plan.
• D/R recovery orchestration - does not offer advanced D/R orchestration.

Incentivized

• The eVault process is so thorough, sometimes a simple deployment can take much longer than a customer expects.
• Their solutions in the past have been targeted to mid-sized to enterprise sized budgets. They now have solutions to fit the small business, but don't market them well.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.

Incentivized

Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.

Incentivized

Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Incentivized

I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Linode requires a minimum data purchase for their S3 storage solution. While the convenience of being able to mount the drive directly is great, it isn't the best for small amounts of data for our different customers. I initially tried there other backup solution but they couldn't guarantee where the data would be stored in relation to the server we were using. The risk being an incident in our near our server could result in the loss of our backup as well.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

• With AWS Backup we can restore a resource in minutes
• With AWS Backup we don't need to worry if a resources is being backed up or not, the plan you can configure can cover all resources
• With AWS Backup you can plan for Disaster Recovery as it lets you copy the backup to other account or region

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized