What users are saying about
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 93 reviews and ratings
65 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 65 reviews and ratings
Feature Set Ratings
Data Center Backup
AWS Backup
Feature Set Not Supported
N/A
8.6
Carbonite Server
86%
Carbonite Server ranks higher in 14/14 features
Carbonite Server ranks higher in 14/14 features
Universal recovery
N/A
0 Ratings
8.3
83%
7 Ratings
Live recovery
N/A
0 Ratings
8.2
82%
8 Ratings
Recovery verification
N/A
0 Ratings
7.9
79%
7 Ratings
Business application protection
N/A
0 Ratings
10.0
100%
14 Ratings
Multiple backup destinations
N/A
0 Ratings
10.0
100%
15 Ratings
Incremental backup identification
N/A
0 Ratings
10.0
100%
19 Ratings
Backup to the cloud
N/A
0 Ratings
10.0
100%
20 Ratings
Deduplication and file compression
N/A
0 Ratings
7.6
76%
12 Ratings
Snapshots
N/A
0 Ratings
9.9
99%
10 Ratings
Flexible deployment
N/A
0 Ratings
7.9
79%
9 Ratings
Management dashboard
N/A
0 Ratings
7.5
75%
9 Ratings
Platform support
N/A
0 Ratings
7.5
75%
10 Ratings
Retention options
N/A
0 Ratings
7.7
77%
11 Ratings
Encryption
N/A
0 Ratings
8.5
85%
11 Ratings
Attribute Ratings
- AWS Backup is rated higher in 2 areas: Usability, Support Rating
- Carbonite Server is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.1
AWS Backup
81%
9 Ratings
9.0
Carbonite Server
90%
35 Ratings
Likelihood to Renew
AWS Backup
N/A
0 Ratings
4.8
Carbonite Server
48%
6 Ratings
Usability
9.5
AWS Backup
95%
2 Ratings
5.5
Carbonite Server
55%
1 Rating
Support Rating
9.4
AWS Backup
94%
8 Ratings
5.5
Carbonite Server
55%
2 Ratings
Implementation Rating
AWS Backup
N/A
0 Ratings
6.4
Carbonite Server
64%
2 Ratings
Likelihood to Recommend
AWS Backup
There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.

Verified User
Director in Information Technology
E-Learning Company, 1-10 employeesCarbonite Server
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.

Verified User
Administrative Assistant in Information Technology
Financial Services Company, 1-10 employeesPros
AWS Backup
- Backups - it's what it does.
Chief Executive Officer
Hoffman Management GroupMarketing & Advertising, 1-10 employees
Carbonite Server
- The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
- eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
- eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Owner
Open Source TailorsInformation Technology and Services, 1-10 employees
Cons
AWS Backup
- Not so easy to use
- A little pricey
- The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesCarbonite Server
- The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
- The Exchange DAG backup should support instead of configuring each exchange server.
- Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employeesPricing Details
AWS Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0.01 per GB per month
AWS Backup Editions & Modules
Edition
Backup Storage - Warm Storage | $0.0951 |
---|---|
Backup Storage - Cold Storage | $0.011 |
Restore - Warm Storage | $0.021 |
Restore - Cold Storage | $0.031 |
Restore - Item-Level Restore | $0.502 |
- per GB per month
- per request
Additional Pricing Details
—Carbonite Server
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$1,300.08 per year
Carbonite Server Editions & Modules
Edition
Power | 800.041 |
---|---|
Ultimate | 1,300.081 |
- per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.Likelihood to Renew
AWS Backup
No score
No answers yet
No answers on this topic
Carbonite Server
Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesUsability
AWS Backup
AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
CTO (Chief Technical Officer)
CureusPublishing, 1-10 employees
Carbonite Server
Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employeesSupport Rating
AWS Backup
AWS Backup 9.4
Based on 8 answers
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Verified User
Engineer in Engineering
Information Technology and Services Company, 10,001+ employeesCarbonite Server
Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employeesImplementation Rating
AWS Backup
No score
No answers yet
No answers on this topic
Carbonite Server
Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 51-200 employeesAlternatives Considered
AWS Backup
Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Carbonite Server
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Realtor
RE/MAX Advantage RedlandsReal Estate, 51-200 employees
Return on Investment
AWS Backup
- Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
- Great integration with all my hardware, firewall and backup software was great.
- Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Carbonite Server
- While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Senior IT Analyst
City of LancasterGovernment Administration, 201-500 employees