What users are saying about
40 Ratings
40 Ratings
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Score 8.5 out of 100
65 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

AWS Backup

There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.
Anonymous | TrustRadius Reviewer

Carbonite Server

More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

AWS Backup
Carbonite Server
8.3
Universal recovery
AWS Backup
Carbonite Server
8.3
Live recovery
AWS Backup
Carbonite Server
8.2
Recovery verification
AWS Backup
Carbonite Server
7.9
Business application protection
AWS Backup
Carbonite Server
9.2
Multiple backup destinations
AWS Backup
Carbonite Server
9.2
Incremental backup identification
AWS Backup
Carbonite Server
9.4
Backup to the cloud
AWS Backup
Carbonite Server
9.8
Deduplication and file compression
AWS Backup
Carbonite Server
7.6
Snapshots
AWS Backup
Carbonite Server
8.0
Flexible deployment
AWS Backup
Carbonite Server
7.9
Management dashboard
AWS Backup
Carbonite Server
7.5
Platform support
AWS Backup
Carbonite Server
7.5
Retention options
AWS Backup
Carbonite Server
7.7
Encryption
AWS Backup
Carbonite Server
8.5

Pros

AWS Backup

  • Backups - it's what it does.
Matt Hoffman | TrustRadius Reviewer

Carbonite Server

  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Shea Taylor | TrustRadius Reviewer

Cons

AWS Backup

  • Not so easy to use
  • A little pricey
  • The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)
Anonymous | TrustRadius Reviewer

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AWS Backup

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

AWS Backup

AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
Chris Barretto | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support Rating

AWS Backup

AWS Backup 9.4
Based on 5 answers
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
Anonymous | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 2 answers
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation Rating

AWS Backup

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 6.4
Based on 2 answers
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AWS Backup

Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
Oscar Martinez | TrustRadius Reviewer

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

AWS Backup

  • Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
  • Great integration with all my hardware, firewall and backup software was great.
  • Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
Daniel Cauley | TrustRadius Reviewer

Carbonite Server

  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Timika Hite | TrustRadius Reviewer

Screenshots

Pricing Details

AWS Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWS Backup Editions & Modules

Edition
Backup Storage - Warm Storage$0.0951
Backup Storage - Cold Storage$0.011
Restore - Warm Storage$0.021
Restore - Cold Storage$0.031
Restore - Item-Level Restore$0.502
  1. per GB per month
  2. per request
Additional Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Carbonite Server Editions & Modules

Edition
Power800.041
Ultimate1,300.081
  1. per year
Additional Pricing Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

Rating Summary

Likelihood to Recommend

AWS Backup
8.4
Carbonite Server
9.1

Likelihood to Renew

AWS Backup
Carbonite Server
4.8

Usability

AWS Backup
9.5
Carbonite Server
5.5

Support Rating

AWS Backup
9.4
Carbonite Server
5.5

Implementation Rating

AWS Backup
Carbonite Server
6.4

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