What users are saying about
93 Ratings
93 Ratings
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Score 8.5 out of 100
65 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Data Center Backup

    AWS Backup

    Feature Set Not Supported
    N/A
    8.6

    Carbonite Server

    86%
    Carbonite Server ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    Live recovery

    N/A
    0 Ratings
    8.2
    82%
    8 Ratings

    Recovery verification

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Business application protection

    N/A
    0 Ratings
    10.0
    100%
    14 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    10.0
    100%
    15 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    10.0
    100%
    19 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    10.0
    100%
    20 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    7.6
    76%
    12 Ratings

    Snapshots

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Flexible deployment

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Management dashboard

    N/A
    0 Ratings
    7.5
    75%
    9 Ratings

    Platform support

    N/A
    0 Ratings
    7.5
    75%
    10 Ratings

    Retention options

    N/A
    0 Ratings
    7.7
    77%
    11 Ratings

    Encryption

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Attribute Ratings

    • AWS Backup is rated higher in 2 areas: Usability, Support Rating
    • Carbonite Server is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    AWS Backup

    81%
    9 Ratings
    9.0

    Carbonite Server

    90%
    35 Ratings

    Likelihood to Renew

    AWS Backup

    N/A
    0 Ratings
    4.8

    Carbonite Server

    48%
    6 Ratings

    Usability

    9.5

    AWS Backup

    95%
    2 Ratings
    5.5

    Carbonite Server

    55%
    1 Rating

    Support Rating

    9.4

    AWS Backup

    94%
    8 Ratings
    5.5

    Carbonite Server

    55%
    2 Ratings

    Implementation Rating

    AWS Backup

    N/A
    0 Ratings
    6.4

    Carbonite Server

    64%
    2 Ratings

    Likelihood to Recommend

    AWS Backup

    There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.
    Anonymous | TrustRadius Reviewer

    Carbonite Server

    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Anonymous | TrustRadius Reviewer

    Pros

    AWS Backup

    • Backups - it's what it does.
    Matt Hoffman | TrustRadius Reviewer

    Carbonite Server

    • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
    • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
    • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
    Shea Taylor | TrustRadius Reviewer

    Cons

    AWS Backup

    • Not so easy to use
    • A little pricey
    • The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)
    Anonymous | TrustRadius Reviewer

    Carbonite Server

    • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
    • The Exchange DAG backup should support instead of configuring each exchange server.
    • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    AWS Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0.01 per GB per month

    AWS Backup Editions & Modules

    Edition
    Backup Storage - Warm Storage$0.0951
    Backup Storage - Cold Storage$0.011
    Restore - Warm Storage$0.021
    Restore - Cold Storage$0.031
    Restore - Item-Level Restore$0.502
    1. per GB per month
    2. per request
    Additional Pricing Details

    Carbonite Server

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $1,300.08 per year

    Carbonite Server Editions & Modules

    Edition
    Power800.041
    Ultimate1,300.081
    1. per year
    Additional Pricing Details
    Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.

    Likelihood to Renew

    AWS Backup

    No score
    No answers yet
    No answers on this topic

    Carbonite Server

    Carbonite Server 4.8
    Based on 6 answers
    We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
    Anonymous | TrustRadius Reviewer

    Usability

    AWS Backup

    AWS Backup 9.5
    Based on 2 answers
    Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
    Chris Barretto | TrustRadius Reviewer

    Carbonite Server

    Carbonite Server 5.5
    Based on 1 answer
    Product needs a lot of improvements in some features like Cloud and Reporting.
    Anonymous | TrustRadius Reviewer

    Support Rating

    AWS Backup

    AWS Backup 9.4
    Based on 8 answers
    Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
    Anonymous | TrustRadius Reviewer

    Carbonite Server

    Carbonite Server 5.5
    Based on 2 answers
    Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    AWS Backup

    No score
    No answers yet
    No answers on this topic

    Carbonite Server

    Carbonite Server 6.4
    Based on 2 answers
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AWS Backup

    Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
    Oscar Martinez | TrustRadius Reviewer

    Carbonite Server

    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Robb Glietz | TrustRadius Reviewer

    Return on Investment

    AWS Backup

    • Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
    • Great integration with all my hardware, firewall and backup software was great.
    • Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
    Daniel Cauley | TrustRadius Reviewer

    Carbonite Server

    • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
    Timika Hite | TrustRadius Reviewer

    Screenshots

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