What users are saying about
18 Ratings
18 Ratings
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Score 8.5 out of 100
57 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

AWS Backup

AWS Backup is great for data backup because it solves a lot of data integrity and disaster recovery issues as a centralized backup tool on the Amazon platform. This is really only good if you use AWS as your main infrastructure organization. It is less appropriate in cases where you have data from other systems not covered by AWS.
Anonymous | TrustRadius Reviewer

Carbonite Server

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

AWS Backup
Carbonite Server
7.9
Universal recovery
AWS Backup
Carbonite Server
8.3
Live recovery
AWS Backup
Carbonite Server
8.2
Recovery verification
AWS Backup
Carbonite Server
7.9
Business application protection
AWS Backup
Carbonite Server
7.8
Multiple backup destinations
AWS Backup
Carbonite Server
7.8
Incremental backup identification
AWS Backup
Carbonite Server
8.4
Backup to the cloud
AWS Backup
Carbonite Server
9.5
Deduplication and file compression
AWS Backup
Carbonite Server
7.6
Snapshots
AWS Backup
Carbonite Server
6.3
Flexible deployment
AWS Backup
Carbonite Server
7.9
Management dashboard
AWS Backup
Carbonite Server
7.5
Platform support
AWS Backup
Carbonite Server
7.5
Retention options
AWS Backup
Carbonite Server
7.7
Encryption
AWS Backup
Carbonite Server
8.5

Pros

AWS Backup

  • Easy backup tasks definition and operation.
  • Automated configuration management from API.
  • Centralized management of backup plans per account.
Oscar Martinez | TrustRadius Reviewer

Carbonite Server

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite | TrustRadius Reviewer

Cons

AWS Backup

  • I've been pleased with everything it has to offer
Chris Barretto | TrustRadius Reviewer

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AWS Backup

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Usability

AWS Backup

AWS Backup 9.5
Based on 2 answers
Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.
Daniel Cauley | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Support Rating

AWS Backup

AWS Backup 9.7
Based on 4 answers
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
Anonymous | TrustRadius Reviewer

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Implementation Rating

AWS Backup

No score
No answers yet
No answers on this topic

Carbonite Server

Carbonite Server 6.4
Based on 1 answer
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AWS Backup

Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
Oscar Martinez | TrustRadius Reviewer

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Return on Investment

AWS Backup

  • It was great for digesting QA inquiries and narrowing down specific problems that could only be solved by pulling a backup on a specific date.
Chris Barretto | TrustRadius Reviewer

Carbonite Server

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Eric Romaine | TrustRadius Reviewer

Screenshots

Pricing Details

AWS Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AWS Backup
8.5
Carbonite Server
9.0

Likelihood to Renew

AWS Backup
Carbonite Server
4.8

Usability

AWS Backup
9.5
Carbonite Server
5.5

Support Rating

AWS Backup
9.7
Carbonite Server
5.5

Implementation Rating

AWS Backup
Carbonite Server
6.4

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