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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AWS Backup

    Score8.9 out of 10
    N/AAWS Backup is a fully managed backup service from AWS, designed to make it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway. Using AWS Backup, users can centrally configure backup policies and monitor backup activity for AWS resources, such as Amazon EBS volumes, Amazon RDS databases, Amazon DynamoDB tables, Amazon EFS file systems, and AWS Storage Gateway volumes.

    $0.01

    per GB per month

    CrashPlan

    Score6.8 out of 10
    N/ACrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.

    $8

    per month per user

    Pricing
    AWS BackupCrashPlan
    Editions & Modules
    Backup Storage - Cold Storage
    $0.01
    per GB per month
    Restore - Warm Storage
    $0.02
    per GB per month
    Restore - Cold Storage
    $0.03
    per GB per month
    Backup Storage - Warm Storage
    $0.095
    per GB per month
    Restore - Item-Level Restore
    $0.50
    per request
    No answers on this topic
    Offerings
    Pricing Offerings
    AWS BackupCrashPlan
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    AWS BackupCrashPlan
    Considered Both Products
    Amazon AWS
    No answer on this topic
    CrashPlan
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    AWS BackupCrashPlan
    Data Center Backup
    Comparison of Data Center Backup features of AWS Backup and CrashPlan
    Feature
    AWS Backup
    8.9
    6 Ratings
    3% above category average
    CrashPlan
    8.3
    1 Ratings
    3% below category average
    Management dashboard8.26 Ratings9.01 Ratings
    Retention options6.56 Ratings9.01 Ratings
    Encryption8.26 Ratings00 Ratings
    Universal recovery00 Ratings9.01 Ratings
    Instant recovery00 Ratings9.01 Ratings
    Recovery verification00 Ratings9.01 Ratings
    Business application protection00 Ratings7.01 Ratings
    Multiple backup destinations00 Ratings8.01 Ratings
    Incremental backup identification00 Ratings7.01 Ratings
    Backup to the cloud00 Ratings8.01 Ratings
    Flexible deployment00 Ratings8.01 Ratings
    Platform support00 Ratings8.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of AWS Backup and CrashPlan
    Feature
    AWS Backup
    7.6
    3 Ratings
    4% below category average
    CrashPlan
    8.0
    1 Ratings
    6% below category average
    Operational reporting and analytics7.63 Ratings00 Ratings
    Malware protection7.63 Ratings00 Ratings
    Ransomware Recovery7.43 Ratings6.01 Ratings
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings8.01 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of AWS Backup and CrashPlan
    Feature
    AWS Backup
    7.5
    3 Ratings
    13% below category average
    CrashPlan
    -
    Ratings
    SaaS Product Integration8.01 Ratings00 Ratings
    Multiple Data Restoration Options7.13 Ratings00 Ratings
    Data Auditing and Search7.43 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises7.73 Ratings00 Ratings
    Best Alternatives
    AWS BackupCrashPlan
    Small Businesses
    Datto SaaS Protection (formerly Backupify)
    Score5.4 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.2 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AWS BackupCrashPlan
    Likelihood to Recommend
    8.6
    (12 ratings)
    6.6
    (84 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    8.6
    (5 ratings)
    9.0
    (4 ratings)
    Support Rating
    9.4
    (4 ratings)
    5.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (2 ratings)
    User Testimonials
    AWS BackupCrashPlan
    Likelihood to Recommend
    Amazon AWS
    There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.
    Incentivized
    Read full review
    CrashPlan
    Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
    Read full review
    Pros
    Amazon AWS
    • Centralized management - single pane of glass to manage backups for multiple AWS services.
    • Encryption - integrates with KMS to encrypt backup data at rest and in transit.
    • Cross Account management - manage backups across multiple AWS accounts with AWS organizations.
    Incentivized
    Read full review
    CrashPlan
    • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
    • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
    • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
    • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Restoring the compute nodes of the cluster should be done always
    • Having the default Roles all the necessary permission, you have to add some depending on your configurations
    • Being able to see the Jobs status in a centralize account more graphically
    Incentivized
    Read full review
    CrashPlan
    • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
    • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
    • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
    • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
    • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
    • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    CrashPlan
    No other product works as well.
    Read full review
    Usability
    Amazon AWS
    Overall because I can sell it white labeled and use my white labeled software like CloudBerry and the native backup apps on my synology NAS servers to store things in real time and do duplication and disaster recovery directly to it was game changing for my client in the advertising world they are never down now.
    Incentivized
    Read full review
    CrashPlan
    Overall, it is simple to use, lightweight, and effective.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.
    Incentivized
    Read full review
    CrashPlan
    Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    CrashPlan
    Very easy to follow the install guide.
    Read full review
    Alternatives Considered
    Amazon AWS
    I've tried a lot of different products. Backblaze, at least from a birds-eye view is significantly cheaper than AWS/the rest. Backblaze is a little more simpler, but it's well worth it. Linode also provides backup options, however I'm only familiar with their backup on their VPS's (however you make that plural), which never gave me a problem.
    Incentivized
    Read full review
    CrashPlan
    Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Offsite means a failure at our cloud provider means we can redeploy quickly to another data center or another provider quickly.
    • The cost can't be best.
    • Pay only for what you use. No need to pay for extra data that you don't need.
    • No minimums
    Incentivized
    Read full review
    CrashPlan
    • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
    • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
    • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
    Incentivized
    Read full review
    ScreenShots

    CrashPlan Screenshots

    Screenshot of Dashboard – Endpoints Backup, Shows: Active users, assets, completed restores, total data backed up, and users without active assets.Screenshot of Dashboard – OneDrive for Business
This screen tracks backup performance for OneDrive for Business.
Metrics: Active users, active assets, users with completed backups, assets not protected (0%), and total backup size (321.45 MB).
Reports include Data Protection Scorecard, Asset Assignment, and Capacity Savings.Screenshot of Dashboard – Microsoft Exchange
This screen presents Microsoft Exchange backup overview.Screenshot of Dashboard – SharePoint Online
This view shows backup activity for SharePoint Online.