What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 2 reviews and ratings
Top Rated
478 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 478 reviews and ratings
Likelihood to Recommend
Axcient x360Sync (formerly Anchor)
We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.

Verified User
Employee in Customer Service
Education Management Company, 201-500 employeesFeature Rating Comparison
File Sharing & Management
Axcient x360Sync (formerly Anchor)
—
Box
8.7
Versioning
Axcient x360Sync (formerly Anchor)
—
Box
8.6
Video files
Axcient x360Sync (formerly Anchor)
—
Box
8.7
Audio files
Axcient x360Sync (formerly Anchor)
—
Box
8.8
Document collaboration
Axcient x360Sync (formerly Anchor)
—
Box
8.6
Access control
Axcient x360Sync (formerly Anchor)
—
Box
9.2
File search
Axcient x360Sync (formerly Anchor)
—
Box
8.4
Device sync
Axcient x360Sync (formerly Anchor)
—
Box
8.8
Cloud Storage Security & Administration
Axcient x360Sync (formerly Anchor)
—
Box
9.0
User and role management
Axcient x360Sync (formerly Anchor)
—
Box
8.9
File organization
Axcient x360Sync (formerly Anchor)
—
Box
9.2
Device management
Axcient x360Sync (formerly Anchor)
—
Box
8.9
Cloud Storage Platform
Axcient x360Sync (formerly Anchor)
—
Box
8.9
Performance
Axcient x360Sync (formerly Anchor)
—
Box
9.0
Reliability
Axcient x360Sync (formerly Anchor)
—
Box
8.9
Storage Reports
Axcient x360Sync (formerly Anchor)
—
Box
8.7
Pros
Axcient x360Sync (formerly Anchor)
- Support is outstanding
- The product is designed in a manner that is easy to deploy
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
- Ease of sharing - extremely important when multiple people/departments are working on the same project.
- Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
Senior Graphic Designer
Oregon State University MarketingMarketing and Advertising, 1001-5000 employees
Cons
Axcient x360Sync (formerly Anchor)
- Billing tools to generate end user invoicing would be very helpful
- More granular permissions for file sharing
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
- The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
- I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
- It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Product Development Engineer
NoMo DiagnosticsMedical Devices, 1-10 employees
Likelihood to Renew
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Project Manager
Primary Residential MortgageFinancial Services, 1001-5000 employees
Usability
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 9.2
Based on 17 answers
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
Graphic Design Specialist
Trans Air Express Pvt. Ltd.Internet, 1-10 employees
Reliability and Availability
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesPerformance
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 9.0
Based on 24 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 11-50 employees
Support Rating
Axcient x360Sync (formerly Anchor)
Axcient x360Sync (formerly Anchor) 10.0
Based on 2 answers
Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Verified User
Director in Information Technology
Internet Company, 1-10 employeesIn-Person Training
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOnline Training
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employeesImplementation Rating
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

Verified User
Director in Legal
Computer Software Company, 201-500 employeesAlternatives Considered
Axcient x360Sync (formerly Anchor)
Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box
Senior Quality Review Specialist
Agent Pipeline, Inc.Insurance, 51-200 employees
Scalability
Axcient x360Sync (formerly Anchor)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesReturn on Investment
Axcient x360Sync (formerly Anchor)
- The product fits well with our total solution approach to IT services.
- There has been no negative impact as our customers like the product and find it easy to use.
President
Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees
Box
- Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
- I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
- Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
- Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!
Owner
Sahadi Fine FoodsInformation Technology and Services, 1-10 employees
Screenshots
Pricing Details
Axcient x360Sync (formerly Anchor)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Axcient x360Sync (formerly Anchor) Editions & Modules
—
Additional Pricing Details
—Box
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Box Editions & Modules
Edition
Starter | $7.001 |
---|---|
Business Plus | $35.001 |
Business | $20.001 |
Enterprise | $47.001 |
- per month