What users are saying about
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Top Rated
675 Ratings
4 Ratings
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Score 5.4 out of 100

Box

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Top Rated
675 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Enterprise Content Management

    Axcient x360Sync

    Feature Set Not Supported
    N/A
    8.9

    Box

    89%
    Box ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.2
    92%
    29 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.4
    94%
    31 Ratings

    Document management

    N/A
    0 Ratings
    9.3
    93%
    28 Ratings

    Records management

    N/A
    0 Ratings
    8.7
    87%
    16 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    9.2
    92%
    30 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.1
    81%
    15 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Automated workflows

    N/A
    0 Ratings
    9.0
    90%
    24 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    7.5
    75%
    13 Ratings

    Mobile support

    N/A
    0 Ratings
    9.2
    92%
    31 Ratings

    Integration

    N/A
    0 Ratings
    9.4
    94%
    30 Ratings

    Attribute Ratings

    • Axcient x360Sync is rated higher in 1 area: Support Rating
    • Box is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    3.2

    Axcient x360Sync

    32%
    2 Ratings
    8.4

    Box

    84%
    162 Ratings

    Likelihood to Renew

    Axcient x360Sync

    N/A
    0 Ratings
    8.0

    Box

    80%
    12 Ratings

    Usability

    Axcient x360Sync

    N/A
    0 Ratings
    9.0

    Box

    90%
    18 Ratings

    Availability

    Axcient x360Sync

    N/A
    0 Ratings
    10.0

    Box

    100%
    10 Ratings

    Performance

    Axcient x360Sync

    N/A
    0 Ratings
    9.1

    Box

    91%
    24 Ratings

    Support Rating

    10.0

    Axcient x360Sync

    100%
    2 Ratings
    8.4

    Box

    84%
    57 Ratings

    In-Person Training

    Axcient x360Sync

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Online Training

    Axcient x360Sync

    N/A
    0 Ratings
    10.0

    Box

    100%
    3 Ratings

    Implementation Rating

    Axcient x360Sync

    N/A
    0 Ratings
    10.0

    Box

    100%
    12 Ratings

    Product Scalability

    Axcient x360Sync

    N/A
    0 Ratings
    10.0

    Box

    100%
    1 Rating

    Likelihood to Recommend

    Axcient x360Sync

    I am unlikely to recommend Axcient x360Sync because competing products have evolved more quickly over the last few years and are better in nearly all aspects. Axcient x360Sync works as expected, but without as many features as can be found elsewhere. One aspect of the product that is easier to use and more intuitive than other products is the secure file sharing feature. If that is your main use, then Axcient x360Sync may be the best choice.
    Anonymous | TrustRadius Reviewer

    Box

    Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
    Pjeter Gjergjaj | TrustRadius Reviewer

    Pros

    Axcient x360Sync

    • Support is outstanding
    • The product is designed in a manner that is easy to deploy
    Bernard Facchina | TrustRadius Reviewer

    Box

    • File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
    • Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
    • Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.
    Anonymous | TrustRadius Reviewer

    Cons

    Axcient x360Sync

    • Integration with OS and applications is lacking when compared to competing products.
    • On-demand file download is not as intuitive as other file sync products.
    • 2FA on logins has intermittent issues that cause it to not work.
    Anonymous | TrustRadius Reviewer

    Box

    • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
    • Sometimes there are some syncing issues in the background.
    • The product has very limited functionality in some areas which could be a bit frustrating at times.
    Katherine Weiss | TrustRadius Reviewer

    Pricing Details

    Axcient x360Sync

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Axcient x360Sync Editions & Modules

    Additional Pricing Details

    Box

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $7 per month per user (minimum of 3 users)

    Box Editions & Modules

    Edition
    Starter$60.001
    Business Plus$300.001
    Business$180.001
    Enterprise$4201
    1. per year per user (minimum of 3 users)
    Additional Pricing Details
    Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

    Likelihood to Renew

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 8.0
    Based on 12 answers
    I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
    Sam Montoya, CSM | TrustRadius Reviewer

    Usability

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 9.0
    Based on 18 answers
    Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
    Tyler Grudowski | TrustRadius Reviewer

    Reliability and Availability

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 10.0
    Based on 10 answers
    Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
    Anonymous | TrustRadius Reviewer

    Performance

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 9.1
    Based on 24 answers
    The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
    burt smith | TrustRadius Reviewer

    Support Rating

    Axcient x360Sync

    Axcient x360Sync 10.0
    Based on 2 answers
    Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.
    Bernard Facchina | TrustRadius Reviewer

    Box

    Box 8.4
    Based on 57 answers
    I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 10.0
    Based on 1 answer
    The in person training was done in house and I helped with the training, people seem to respond well.
    Anonymous | TrustRadius Reviewer

    Online Training

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 10.0
    Based on 3 answers
    The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 10.0
    Based on 12 answers
    Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Axcient x360Sync

    Several years ago, we evaluated OnDrive and were more impressed with Axcient x360Sync, but that has changed recently. OneDrive is simply easier to use with intuitive integration into Windows and Microsoft Office apps as well easy on-demand file downloads. We still use Axcient x360Sync, but we are in the process of migrating to OneDrive.
    Anonymous | TrustRadius Reviewer

    Box

    Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
    Elizabeth Schneider | TrustRadius Reviewer

    Scalability

    Axcient x360Sync

    No score
    No answers yet
    No answers on this topic

    Box

    Box 10.0
    Based on 1 answer
    It's great, as we put more files on there it's done very well.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Axcient x360Sync

    • The product fits well with our total solution approach to IT services.
    • There has been no negative impact as our customers like the product and find it easy to use.
    Bernard Facchina | TrustRadius Reviewer

    Box

    • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
    • Box reduces the risk of sharing a sensitive document to the wrong person via email.
    • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
    Anonymous | TrustRadius Reviewer

    Screenshots

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