What users are saying about
Top Rated
478 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
Top Rated
478 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Axcient x360Sync (formerly Anchor)

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.
Bernard Facchina | TrustRadius Reviewer

Box

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Axcient x360Sync (formerly Anchor)
Box
8.7
Versioning
Axcient x360Sync (formerly Anchor)
Box
8.6
Video files
Axcient x360Sync (formerly Anchor)
Box
8.7
Audio files
Axcient x360Sync (formerly Anchor)
Box
8.8
Document collaboration
Axcient x360Sync (formerly Anchor)
Box
8.6
Access control
Axcient x360Sync (formerly Anchor)
Box
9.2
File search
Axcient x360Sync (formerly Anchor)
Box
8.4
Device sync
Axcient x360Sync (formerly Anchor)
Box
8.8

Cloud Storage Security & Administration

Axcient x360Sync (formerly Anchor)
Box
9.0
User and role management
Axcient x360Sync (formerly Anchor)
Box
8.9
File organization
Axcient x360Sync (formerly Anchor)
Box
9.2
Device management
Axcient x360Sync (formerly Anchor)
Box
8.9

Cloud Storage Platform

Axcient x360Sync (formerly Anchor)
Box
8.9
Performance
Axcient x360Sync (formerly Anchor)
Box
9.0
Reliability
Axcient x360Sync (formerly Anchor)
Box
8.9
Storage Reports
Axcient x360Sync (formerly Anchor)
Box
8.7

Pros

Axcient x360Sync (formerly Anchor)

  • Support is outstanding
  • The product is designed in a manner that is easy to deploy
Bernard Facchina | TrustRadius Reviewer

Box

  • Ease of sharing - extremely important when multiple people/departments are working on the same project.
  • Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
Heather Miller | TrustRadius Reviewer

Cons

Axcient x360Sync (formerly Anchor)

  • Billing tools to generate end user invoicing would be very helpful
  • More granular permissions for file sharing
Bernard Facchina | TrustRadius Reviewer

Box

  • The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
  • I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
  • It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Tyler Grudowski | TrustRadius Reviewer

Likelihood to Renew

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

Usability

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 9.2
Based on 17 answers
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
burt smith | TrustRadius Reviewer

Reliability and Availability

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

Performance

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 9.0
Based on 24 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Jonah Dempcy | TrustRadius Reviewer

Support Rating

Axcient x360Sync (formerly Anchor)

Axcient x360Sync (formerly Anchor) 10.0
Based on 2 answers
Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.
Bernard Facchina | TrustRadius Reviewer

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

In-Person Training

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

Online Training

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

Implementation Rating

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Axcient x360Sync (formerly Anchor)

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.
Bernard Facchina | TrustRadius Reviewer

Box

Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box
Eric Thorsteinson | TrustRadius Reviewer

Scalability

Axcient x360Sync (formerly Anchor)

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

Return on Investment

Axcient x360Sync (formerly Anchor)

  • The product fits well with our total solution approach to IT services.
  • There has been no negative impact as our customers like the product and find it easy to use.
Bernard Facchina | TrustRadius Reviewer

Box

  • Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
  • I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
  • Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
  • Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!
Vin Campbell | TrustRadius Reviewer

Screenshots

Axcient x360Sync (formerly Anchor)

Box

Pricing Details

Axcient x360Sync (formerly Anchor)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Axcient x360Sync (formerly Anchor) Editions & Modules

Additional Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$7.001
Business Plus$35.001
Business$20.001
Enterprise$47.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Rating Summary

Likelihood to Recommend

Axcient x360Sync (formerly Anchor)
10.0
Box
8.7

Likelihood to Renew

Axcient x360Sync (formerly Anchor)
Box
8.0

Usability

Axcient x360Sync (formerly Anchor)
Box
9.2

Reliability and Availability

Axcient x360Sync (formerly Anchor)
Box
10.0

Performance

Axcient x360Sync (formerly Anchor)
Box
9.0

Support Rating

Axcient x360Sync (formerly Anchor)
10.0
Box
8.1

In-Person Training

Axcient x360Sync (formerly Anchor)
Box
10.0

Online Training

Axcient x360Sync (formerly Anchor)
Box
10.0

Implementation Rating

Axcient x360Sync (formerly Anchor)
Box
10.0

Scalability

Axcient x360Sync (formerly Anchor)
Box
10.0

Add comparison