Axcient x360Sync (formerly Anchor) vs Box

Likelihood to Recommend

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.

Read full review

Verified User

Employee in Customer Service

Education Management Company, 201-500 employees

View all 74 answers on this topic

Feature Rating Comparison

Axcient x360Sync (formerly Anchor)

Box

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Axcient x360Sync (formerly Anchor)

Box

User and role management

File organization

Device management

Axcient x360Sync (formerly Anchor)

Box

Performance

Reliability

Storage Reports

Pros

Support is outstanding
The product is designed in a manner that is easy to deploy

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

Ease of sharing - extremely important when multiple people/departments are working on the same project.
Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.

Read full review

Heather Miller

Senior Graphic Designer

Oregon State University MarketingMarketing and Advertising, 1001-5000 employees

View all 74 answers on this topic

Cons

Billing tools to generate end user invoicing would be very helpful
More granular permissions for file sharing

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.

Read full review

Tyler Grudowski

Product Development Engineer

NoMo DiagnosticsMedical Devices, 1-10 employees

View all 74 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Box 8.0

Based on 12 answers

I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data

Read full review

Sam Montoya, CSM

Project Manager

Primary Residential MortgageFinancial Services, 1001-5000 employees

View all 12 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Box 9.2

Based on 17 answers

I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.

Read full review

burt smith

Graphic Design Specialist

Trans Air Express Pvt. Ltd.Internet, 1-10 employees

View all 17 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Box 10.0

Based on 10 answers

Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Read full review

Verified User

Director in Marketing

Religious Institutions Company, 11-50 employees

View all 10 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Box 9.0

Based on 24 answers

Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.

Read full review

Jonah Dempcy

Web & Mobile Developer

Bluefire ProductionsComputer Software, 11-50 employees

View all 24 answers on this topic

Support Rating

Axcient x360Sync (formerly Anchor) 10.0

Based on 2 answers

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 2 answers on this topic

Box 8.1

Based on 61 answers

I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Read full review

Verified User

Director in Information Technology

Internet Company, 1-10 employees

View all 61 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

Box 10.0

Based on 1 answer

The in person training was done in house and I helped with the training, people seem to respond well.

Read full review

Verified User

Director in Marketing

Religious Institutions Company, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Box 10.0

Based on 3 answers

The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Read full review

Verified User

C-Level Executive in Information Technology

Information Technology and Services Company, 501-1000 employees

View all 3 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Box 10.0

Based on 12 answers

Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

Read full review

Verified User

Director in Legal

Computer Software Company, 201-500 employees

View all 12 answers on this topic

Alternatives Considered

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box

Read full review

Eric Thorsteinson

Senior Quality Review Specialist

Agent Pipeline, Inc.Insurance, 51-200 employees

View all 74 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

Box 10.0

Based on 1 answer

It's great, as we put more files on there it's done very well.

Read full review

Verified User

Director in Marketing

Religious Institutions Company, 11-50 employees

View all 1 answers on this topic

Return on Investment

The product fits well with our total solution approach to IT services.
There has been no negative impact as our customers like the product and find it easy to use.

Read full review

Bernard Facchina

President

Facchina Strategic Planning, IncCommercial Real Estate, 11-50 employees

View all 1 answers on this topic

Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!

Read full review

Vin Campbell

Owner

Sahadi Fine FoodsInformation Technology and Services, 1-10 employees

View all 74 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Axcient x360Sync (formerly Anchor) Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Box Editions & Modules

Edition

Starter	$7.00¹
Business Plus	$35.00¹
Business	$20.00¹
Enterprise	$47.00¹

per month

Additional Pricing Details

Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Rating Summary

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Axcient x360Sync (formerly Anchor)

Box

Likelihood to Recommend