Axero vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axero
Score 9.2 out of 10
N/A
Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
$49
per month
Mural
Score 7.5 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
AxeroMural
Editions & Modules
No answers on this topic
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
AxeroMural
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAxero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.Plans are billed annually.
More Pricing Information
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AxeroMural
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Score 9.2 out of 10
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Score 9.2 out of 10
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Workvivo
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Score 9.3 out of 10
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Score 9.2 out of 10
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Score 9.3 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AxeroMural
Likelihood to Recommend
9.0
(7 ratings)
9.5
(19 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(1 ratings)
7.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
AxeroMural
Likelihood to Recommend
Axero Solutions
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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Pros
Axero Solutions
  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
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Cons
Axero Solutions
  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Likelihood to Renew
Axero Solutions
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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Mural
No answers on this topic
Usability
Axero Solutions
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Reliability and Availability
Axero Solutions
Never any problems. Quite impressed
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Mural
No answers on this topic
Performance
Axero Solutions
Works in real time.
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Mural
No answers on this topic
Support Rating
Axero Solutions
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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Mural
Chat support tends to get back to you within a few hours and are always helpful.
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Implementation Rating
Axero Solutions
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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Mural
No answers on this topic
Alternatives Considered
Axero Solutions
We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Return on Investment
Axero Solutions
  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Axero Screenshots

Screenshot of Mobile intranetScreenshot of Knowledge managementScreenshot of Recognition

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.