What users are saying about
14 Ratings
Top Rated
164 Ratings
14 Ratings
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Score 6.5 out of 100
Top Rated
164 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • MURAL is rated higher in 1 area: Likelihood to Recommend
  • Axero and MURAL are tied in 1 area: Support Rating

Likelihood to Recommend

9.0

Axero

90%
7 Ratings
9.2

MURAL

92%
17 Ratings

Likelihood to Renew

9.1

Axero

91%
2 Ratings

MURAL

N/A
0 Ratings

Usability

8.2

Axero

82%
1 Rating

MURAL

N/A
0 Ratings

Availability

9.1

Axero

91%
2 Ratings

MURAL

N/A
0 Ratings

Performance

9.1

Axero

91%
2 Ratings

MURAL

N/A
0 Ratings

Support Rating

9.0

Axero

90%
4 Ratings
9.0

MURAL

90%
1 Rating

Implementation Rating

9.1

Axero

91%
4 Ratings

MURAL

N/A
0 Ratings

Likelihood to Recommend

Axero Solutions

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
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Tactivos Inc. (DBA MURAL)

Mural is well suited for collaborative work where there isn't high complexity in the job that needs to be done, like drafting simple diagrams or journeys without too much information. Since the items and icons available don't allow a more dinamic or creative approach, Mural is better for day to day activities that don't require high impact presentations.
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Pros

Axero Solutions

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
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Tactivos Inc. (DBA MURAL)

  • Ability to follow other users' cursors makes it easy for a group to understand what a particular person is explaining
  • Drag-and-drop components for ease of use
  • Quick and easy way to provide access to internal/external users as MURAL (formerly Mural.ly) is a SaaS product
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Cons

Axero Solutions

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
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Tactivos Inc. (DBA MURAL)

  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Pricing Details

Axero

Starting Price

$49 per month

Editions & Modules

Axero editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

    MURAL

    Starting Price

    $0

    Editions & Modules

    MURAL editions and modules pricing
    EditionModules
    Starter121
    Plus202
    EnterpriseContact sales team3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Plans are billed annually.

    Likelihood to Renew

    Axero Solutions

    Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
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    Tactivos Inc. (DBA MURAL)

    No answers on this topic

    Usability

    Axero Solutions

    This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
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    Tactivos Inc. (DBA MURAL)

    No answers on this topic

    Reliability and Availability

    Axero Solutions

    Never any problems. Quite impressed
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    Tactivos Inc. (DBA MURAL)

    No answers on this topic

    Performance

    Axero Solutions

    Works in real time.
    Read full review

    Tactivos Inc. (DBA MURAL)

    No answers on this topic

    Support Rating

    Axero Solutions

    I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
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    Tactivos Inc. (DBA MURAL)

    Chat support tends to get back to you within a few hours and are always helpful.
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    Implementation Rating

    Axero Solutions

    I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
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    Tactivos Inc. (DBA MURAL)

    No answers on this topic

    Alternatives Considered

    Axero Solutions

    We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
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    Tactivos Inc. (DBA MURAL)

    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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    Return on Investment

    Axero Solutions

    • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
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    Tactivos Inc. (DBA MURAL)

    • It has greatly increased the productivity of the team which in turn increase the productivity of the whole organization
    • MURAL definitely has hands in increasing the business for the organization by increasing productivity.
    • MURAL has greatly helped in personal growth as well since it boost ideas while brainstorming.
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    Screenshots

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