What users are saying about
15 Ratings
4 Ratings
15 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Learning Management

    8.2

    Axonify

    82%

    Centrical

    Feature Set Not Supported
    N/A
    Axonify ranks higher in 11/11 features

    Course authoring

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Course catalog or library

    7.1
    71%
    9 Ratings
    N/A
    0 Ratings

    Player/Portal

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    Learning content

    8.7
    87%
    10 Ratings
    N/A
    0 Ratings

    Mobile friendly

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    Progress tracking & certifications

    9.5
    95%
    10 Ratings
    N/A
    0 Ratings

    Assignments

    8.1
    81%
    5 Ratings
    N/A
    0 Ratings

    Compliance management

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Learning administration

    7.6
    76%
    10 Ratings
    N/A
    0 Ratings

    Learning reporting & analytics

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Social learning

    7.0
    70%
    7 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Axonify is rated higher in 1 area: Usability
    • Centrical is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.7

    Axonify

    87%
    11 Ratings
    9.0

    Centrical

    90%
    1 Rating

    Usability

    9.1

    Axonify

    91%
    2 Ratings
    9.0

    Centrical

    90%
    1 Rating

    Support Rating

    8.9

    Axonify

    89%
    9 Ratings
    9.0

    Centrical

    90%
    1 Rating

    Likelihood to Recommend

    Axonify

    Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too. We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.
    Anonymous | TrustRadius Reviewer

    Centrical

    It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
    Allan Morales | TrustRadius Reviewer

    Pros

    Axonify

    • Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
    • Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
    • Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
    • I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
    • I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce
    Ana Karen Valles | TrustRadius Reviewer

    Centrical

    • User-friendly platform for both admins and end users
    • Scalable and compatible with desktop, laptop, tablet, and mobile devices
    • Strong customer success team behind their product
    Allan Morales | TrustRadius Reviewer

    Cons

    Axonify

    • Subjects and categories organization system can get a little confusing.
    • While there is support for mobile phones, there's not an easy way to test it on mobile devices without deploying it first.
    • Lots of options so it can get complex if you just need a straightforward solution.
    Anonymous | TrustRadius Reviewer

    Centrical

    • Integration with more platforms through API
    • More in-depth support articles at their database for narrative config/design
    • More plug and play narrative options for beginners
    Allan Morales | TrustRadius Reviewer

    Pricing Details

    Axonify

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Centrical

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Axonify

    Axonify 9.1
    Based on 2 answers
    Axonify is extremely easy to use, for both employees and managers. The platform is visually appealing, and Axonify offers a number of videos and tutorials for any administration and user functionality. The reporting is also very easy to obtain and review, with the ability to drill down to team and individual results.
    Anonymous | TrustRadius Reviewer

    Centrical

    Centrical 9.0
    Based on 1 answer
    Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
    Allan Morales | TrustRadius Reviewer

    Support Rating

    Axonify

    Axonify 8.9
    Based on 9 answers
    Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.
    Anonymous | TrustRadius Reviewer

    Centrical

    Centrical 9.0
    Based on 1 answer
    There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
    Allan Morales | TrustRadius Reviewer

    Alternatives Considered

    Axonify

    I like the way Axonify provides chunks of information to the learner by overwhelming them by dividing them into bite-size content. The learners don't have a lot of time to give to training, so Axonify has helped has provided just in time training to those teams. It's very much suited to our organization. Axonify is extremely easy to use for both learners and managers. The platform is visually appealing and provides a lot of video-based content to learn the platform for any administrative and user functionality. It is a unique tool in its segment, it meets the requirements that other tools, LMS, or learning libraries don't.
    Ankit Hasija | TrustRadius Reviewer

    Centrical

    We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
    Allan Morales | TrustRadius Reviewer

    Return on Investment

    Axonify

    • Before, we could not accurately measure if people were really reviewing our monthly safety material or really reading our new policy releases. Now we have nearly 100% compliance.
    • Over the past two years since we implemented Axonify, we have seen a decrease of $200,000 in our workers comp annual cost. We expect this trend to continue or stay stable due to a staff that is more aware of safety.
    • We maintain our position as a San Francisco and Silicon Valley Best Place to Work due to our high morale and employee engagement level. 99% of our employees engage with Axonify an average of 13x per month. This ranking has made us an leader in affordable housing with some of the best staff members in our industry.
    Michael Dismuke | TrustRadius Reviewer

    Centrical

    • Increase in Learner Satisfaction NPS Scale Score
    • Increase in Learner Engagement
    • Higher quality of Learning Design with this authoring tool
    • Impact to performance KPIs and shorter time to competency
    Allan Morales | TrustRadius Reviewer

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