Axonify is a frontline enablement solution used to maximize the productivity of workforces. Axonify states they use brain science and AI to drive knowledge retention through bite-sized microlearning and daily intelligent reinforcement. Embedded two-way communication and feedback ensure staff is engaged, informed and connected to HQ, no matter the scale of the organization. Guided task management shows employees exactly how to put their training to use, every single day. And to ensure staff…
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Infor Learning Management (LMS)
Score 8.0 out of 10
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Infor Learning Management (formerly Certpoint) is Infor's e-learning software product. Features include certificaton and compliance, reporting, social collaboration and community learning, content management and creation, virtual classroom, multi-language, and mobile access. Infor acquired Certpoint in 2013.
Well-suited to the original purpose of delivering questions on a daily basis; everything beyond that gets complicated. For example, there are a number of program types available to deliver information (certifications, daily reinforcement, self-directed learning, assigned paths, etc.). However understanding how they all fit together requires advancing weaving together of multiple types of programs for individual groups, and requires more time than you would expect. Nearly 3 years into working with Axonify, we are still trying to iron it all out. We also have side groups of customers who meet to help each other because we all struggle with it too. We have a hard time helping our leaders and subject matter experts understand what is possible and what doesn't work well in the platform, since it is so different and doesn't work as expected. For example, communication to teams is one way - the recipients can't respond.
We have enjoyed how easy it is to get training to employees, both onsite and off, as it is a cloud based solution. We previously had a myriad of applications to try and deliver, track, and report on trainings. Infor Learning Management allows for a quick look at where we are at within our business as well as an in depth dive of each users certification process. Our only request is the cloud platform be more accessible for data mining. With our current BI offerings we bring most of the data on premises and this involves a few hoops currently.
Update the platform in response to feedback from current users- ex. Many of the features I wished Axonify had when I first signed up for it are now live, such as guided learning, the ability to add certification to guided learning paths, and the ability to tie outside metrics and behaviors directly to Axonify training frequency and scores
Reinforce employee knowledge to ensure employees don't forget content they don't use frequently- ex. as long as an employee signs in to train regularly, you can be assured that they will learn what they need to because the Axonify algorithm prioritizes reinforcement questions on topics that the learner hasn't seen recently and topics that the learner has the lowest scores in. The end result is that the platform is always customizing the content watch learner sees to help improve the individual's weak points. This means that of an employee is under performing, we know it is either because the process is not working, or the employee is unwilling to follow the process, not because he or she doesn't know any better
Foster competition and excitement around completing certain training milestones- ex. the Leaderboard can get pretty competitive as employees compete to reach the top. The platform also lets you auction off different prizes on the platform using points earned by answering questions correctly, thereby indirectly creating an incentive to complete training.
I have never worked with a company that did such a great job at walking a new user through the implementation process. A year and a half after implementing the platform I still have a regular call from my rep (Erin Bresser) during which we discuss my company's training plan, pain points, strategies, upcoming features, and anything else training related. I could not ask for more or better support from a vendor.
I love all the different content options I have. I can use the bare bones basics and simply add questions directly into Axonify, or I can support those questions by building a complex course, video, animation, or even downloading content from the Content exchange directly from Axonify. This means that weather I have a day or a year to prepare content, I have the ability to produce a functional and productive experience for my workforce
Content creation is a simple process that can result in high-quality content. Learners may swiftly review the author's high-quality information and expand their knowledge.
I am giving 8 instead of 10 because we need to implement some new features in the system and this is a long process to accomplish. If it was easier and shorter, I would give a 10. Also, lately we are facing some technical issues which impacted some users experience, but Certpoint is working hard to catch up on this.
Axonify is extremely easy to use, for both employees and managers. The platform is visually appealing, and Axonify offers a number of videos and tutorials for any administration and user functionality. The reporting is also very easy to obtain and review, with the ability to drill down to team and individual results.
Axonify has been great for support. We have a dedicated rep but I have also just posted to the official user boards and gotten feedback as well. Axonify also has a conference every year that is a great way to learn. You can also become certified in Content or Administration with Axonify if you so choose.
I like the way Axonify provides chunks of information to the learner by overwhelming them by dividing them into bite-size content. The learners don't have a lot of time to give to training, so Axonify has helped has provided just in time training to those teams. It's very much suited to our organization. Axonify is extremely easy to use for both learners and managers. The platform is visually appealing and provides a lot of video-based content to learn the platform for any administrative and user functionality. It is a unique tool in its segment, it meets the requirements that other tools, LMS, or learning libraries don't.
Infor Learning Management was selected because the organization owned other Lawson/Infor products and we were concerned about the integration. Ease of integration was a primary selection criteria. The price was also better given the products we already owned.
Before, we could not accurately measure if people were really reviewing our monthly safety material or really reading our new policy releases. Now we have nearly 100% compliance.
Over the past two years since we implemented Axonify, we have seen a decrease of $200,000 in our workers comp annual cost. We expect this trend to continue or stay stable due to a staff that is more aware of safety.
We maintain our position as a San Francisco and Silicon Valley Best Place to Work due to our high morale and employee engagement level. 99% of our employees engage with Axonify an average of 13x per month. This ranking has made us an leader in affordable housing with some of the best staff members in our industry.
