Axway Managed File Transfer vs. DataMotion

I do not see where you would use this in any other scenarios. It's a purpose built system for sending and receiving data.

Incentivized

Secure Data Transfer: When researchers need to securely transfer sensitive data, such as PHI and HIPAA data to collaborators or other researchers. Confidential Correspondence: For confidential correspondence, especially in scenarios where legal, financial, or sensitive information needs to be communicated securely, such as between research teams, institutions, or funding bodies.

Incentivized

• If you use Axway SecureTransport with their edge server. The system separates your user accounts from the first point of entry into the system. This is done by creating an edge device in your DMZ that acts only as a proxy to the backend ST server.
• Their support has been really good when you have a questions or issues with the version you are on. They respond pretty quickly to your open cases.
• I also like the fact that their system can be really customizable. This does take a little bit of knowledge of how the system works. I did go to a 4 day class that Axway provided back in version 4.
• They support a wide range of security and automation when it comes to sending/receiving files.
• They have low CVE vulnerabilities and they keep up with the latest security holes that may arise.
• SecureTransport is a pretty solid platform and it's pretty hands off once it's up and running. We did have to tweak a few things regarding the memory allocated to the running services and there are a still few open bugs that are supposed to be released in the next SecureTransport. Those are not causing any issue on our side.
• You can create different templates for your HTTPS sites. This is useful if you have different needs for your customers.

Incentivized

• Platform is intuitive and very easy to use from both a receiver and sender of the email.
• The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
• The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.

Incentivized

• I have come a cross several bugs that came up in their new releases, but this is kind of expected given they support a wide range of technologies in terms of B2B transfers or ad-hoc transfers.
• Support is sometimes difficult to communicate with just because of them being out of India. They are responsive and know their stuff when it comes to SecureTransport.

Incentivized

• The address book interface to add users could be made simpler
• The copy and paste feature could be improved
• When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person

Incentivized

We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year

The DataMotion SecureMail's best feature according to me is simply that it performs as promised with an immediate reduction in spam which has led to spam-related queries to the IT department practically non-existent. DataMotion SecureMail is pretty robust and hands off which is great.

Incentivized

Why are you asking me

Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.

Incentivized

Make sure to break up the implementation in phases

I have not used another product other than SecureTransport. I have only researched to see if there are any alternatives better. Frankly we just don't have the time to invest in switching either. SecureTransport does what it needs to do in our environment.

Incentivized

We can not afford Cisco products; in the end, everything we require is on the software side, not the hardware side. Also, we are trying to move away from these bulky appliance-type concepts of secure documentation and communication integrations. This federated easy, fast and multi-disciplinary API systems DataMotion has provided us is precisely what we need.

Ridiculous question. It’s scalable and that is why we would want to use it

• Once the system is set up and operational, the only internal support would be to configure new accounts or research failed transmissions. It's really hands off once you have it up and running. It doesn't require a bunch of support or baby sitting.
• We are able to offer new services to our business customers which benefits both sides.

Incentivized

• DataMotion has had a positive return on investment due to the fact that we have to post less, avoid postal fees, and ensure security.
• DataMotion has decreased the amount of compliance required when sending out information; when posting documents, we would have previously had to have documents checked by compliance for security, but now we can issue these clients directly.
• Everyone in the company uses DataMotion; this has saved both time and money because of the decreased number of letters being drafted; it has created a more efficient workforce and boosted productivity.

Incentivized