Rolls Royce of SecureMail services
September 04, 2020

Rolls Royce of SecureMail services

Robert Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with DataMotion SecureMail

I have worked in several agencies/companies that assist customers moving into the various public cloud services as well as other vendor work where username, password, credentials, access keys and many more secure items have to be sent. Oddly enough, many companies do not have their mail servers, Exchange, for example, configured to support secure email. We as a company do but most of the customers don't, so we find it difficult to help them send such sensitive info internally and externally. We have started recommending them to use DataMotion. We absolutely love it. Extremely simple to implement, no negative effect on our current mail service either. Great to see a product that works and does exactly what it claims it can do. Our team has transitioned to DataMotion instead of using our O365 mail for sending secure messages.
  • Easy to understand once you receive email that there is a secure message.
  • Can wipe messages after they are sent and read.
  • Can be used for both internal and external email addresses.
  • When receiving email it says I can login via a new account or it gave me options to login with my gmail or facebook. But sometimes that option is not available and I don't know why.
  • Not applicable at this time as far as ROI.
  • This did cost us more money when we could have just used our existing secure email service built into O365
We have only had to speak with support on the initial setup. When we did, the issues were resolved on the first try.

Do you think DataMotion delivers good value for the price?

Yes

Are you happy with DataMotion's feature set?

Yes

Did DataMotion live up to sales and marketing promises?

Yes

Did implementation of DataMotion go as expected?

Yes

Would you buy DataMotion again?

Yes

It was paramount for us to be able to use single sign on as well as SafeTLS. Made the integration extremely simple as we did not have to give out unique passwords nor have the users create new accounts in DataMotion.
This was not a major factor as we expected to be setting up the DataMotion SecureMail on-premise. Since we have had about 90% of our systems migrated to the cloud 4 years ago, finding out that we could also run this in the cloud, right alongside our Azure AD, was a pleasant surprise.
We do not have any plans at this time to integrate with the APIs.
It is best suited for customers that do not have their email server setup for secure emails. Not suitable most of the times for customers that have O365 and have already configured secure email services.