Azure AI Bot Service vs. ChatGPT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure AI Bot Service
Score 8.7 out of 10
N/A
Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Pricing
Azure AI Bot ServiceChatGPT
Editions & Modules
No answers on this topic
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Azure AI Bot ServiceChatGPT
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Azure AI Bot ServiceChatGPT
Best Alternatives
Azure AI Bot ServiceChatGPT
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
LocaliQ
LocaliQ
Score 8.8 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 8.9 out of 10
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 8.9 out of 10
Enterprises
Conversica
Conversica
Score 4.1 out of 10
Conversica
Conversica
Score 4.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure AI Bot ServiceChatGPT
Likelihood to Recommend
7.5
(7 ratings)
9.4
(19 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
7.5
(4 ratings)
9.2
(18 ratings)
Support Rating
8.8
(4 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Azure AI Bot ServiceChatGPT
Likelihood to Recommend
Microsoft
Azure AI Bot service works well if you need to support multiple channels like MS Teams, Slack, Facebook Messenger, etc., using the same code base. It also provides built-in connectors to LUIS and Azure OpenAI for natural language understanding and intelligence. Scenarios such as a low-cost chatbot without the need for LUIS or AI are the ones where Azure AI bot service might not be most appropriate.
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OpenAI
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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Pros
Microsoft
  • Assembles conversational AI encounters for our clients
  • Adds regular language, discourse, and vision
  • Sends to well known channels with insignificant code changes
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OpenAI
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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Cons
Microsoft
  • Limited Natural Language Understanding, especially in entertainment contexts where slang, humor
  • Works only with Azure platform only not compatible with other platforms
  • Complex customization as per organization need
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OpenAI
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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Likelihood to Renew
Microsoft
No answers on this topic
OpenAI
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Usability
Microsoft
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
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OpenAI
It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
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Support Rating
Microsoft
Microsoft offers robust support without a high amount of extra cost to add this product on into our existing support contract. No new onsite personnel as required and training sessions and manuals were included. Very fast response and problem resolution were made available. Detailed configuration guidance was provided at no extra cost. Patching was a bit too frequent.
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OpenAI
Their responses are always professional , although they delay sometimes
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Alternatives Considered
Microsoft
Azure Bot Services is part of Azure subscription so it is ideal to have apps working [on] one platform so as to manage resources effectively.
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OpenAI
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
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Return on Investment
Microsoft
  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
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OpenAI
  • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
  • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
  • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
  • Basically, has elimited a tech support position in our company.
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ScreenShots