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Azure API Management vs. MuleSoft Anypoint Platform vs. Zapier

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Azure API Management

    Score9.1 out of 10
    N/AMicrosoft's Azure API Management supports creation of API.

    $0.04

    per 10,000 calls

    Anypoint Platform

    Score8.1 out of 10
    N/AThe Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    Azure API ManagementAnypoint PlatformZapier
    Editions & Modules
    Consumption
    0.042 per 10,000 calls
    Lightweight and serverless version of API Management service, billed per execution
    Developer
    $48.04
    per month Non-production use cases and evaluations
    Basic
    $147.17
    per month Entry-level production use cases
    Standard
    $686.72
    per month Medium-volume production use cases
    Premium
    $2,795.17
    per month High-volume or enterprise production use cases
    Isolated
    TBA
    per month Enterprise production use cases requiring high degree of isolation
    No answers on this topic
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    Azure API ManagementAnypoint PlatformZapier
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Azure API ManagementAnypoint PlatformZapier
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Salesforce
    No answer on this topic
    Zapier
    Chose Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    12 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    Azure API ManagementAnypoint PlatformZapier
    API Management
    Comparison of API Management features of Azure API Management and MuleSoft Anypoint Platform and Zapier
    Feature
    Azure API Management
    8.0
    4 Ratings
    5% below category average
    MuleSoft Anypoint Platform
    -
    Ratings
    Zapier
    -
    Ratings
    API access control8.94 Ratings00 Ratings00 Ratings
    Rate limits and usage policies5.44 Ratings00 Ratings00 Ratings
    API usage data8.94 Ratings00 Ratings00 Ratings
    API user onboarding9.03 Ratings00 Ratings00 Ratings
    API versioning8.94 Ratings00 Ratings00 Ratings
    Usage billing and payments5.23 Ratings00 Ratings00 Ratings
    API monitoring and logging9.84 Ratings00 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Azure API Management and MuleSoft Anypoint Platform and Zapier
    Feature
    Azure API Management
    -
    Ratings
    MuleSoft Anypoint Platform
    9.7
    13 Ratings
    19% above category average
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.714 Ratings9.6103 Ratings
    Connector modification00 Ratings9.714 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings9.714 Ratings8.389 Ratings
    Data quality services00 Ratings9.614 Ratings9.672 Ratings
    Data security features00 Ratings9.614 Ratings9.871 Ratings
    Monitoring console00 Ratings9.714 Ratings9.580 Ratings
    Best Alternatives
    Azure API ManagementAnypoint PlatformZapier
    Small Businesses
    Amazon API Gateway
    Score7.2 out of 10
    Make
    Score9.3 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Amazon API Gateway
    Score7.2 out of 10
    IBM App Connect
    Score9 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    OCI API Management
    Score7.9 out of 10
    Workato
    Score9.3 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Azure API ManagementAnypoint PlatformZapier
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.0
    (26 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (6 ratings)
    9.7
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    1.0
    (10 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Azure API ManagementAnypoint PlatformZapier
    Likelihood to Recommend
    Microsoft
    APIM is useful for the standard scenarios:
    1) Securing your back-end APIs - If you have a legacy back-end web service that has a basic authentication scheme, you can add some additional security by placing APIM in front, and requiring subscription keys. Leverage your existing firewall to ensure only your APIM instance can communicate with your back-end API, and you've basically added a layer of protection.
    2) Lift and shift - there are always going to be clients that don't want to update their clients to use a newer API; in some cases you can make a newer API look like an older one by implementing some complex policies in APIM. You can also do the opposite, making older APIs look new, such as making an XML back-end accept both JSON and XML.
    3) Centralizing your APIs - if you've acquired another company and want to make their API set look as if it's a part of the larger whole, APIM is an easy way to provide a consistent front-end interface for developers.
    Incentivized
    Read full review
    Salesforce
    MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Easy commissioning of APIs.
    • Great policies to control access.
    • Easy mock services for testing.
    Incentivized
    Read full review
    Salesforce
    • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
    • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
    • It's very easy to implement API proxy.
    • User friendly UI.
    • Single platform to manage all.
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Lack of robustness is a bit of an issue. Several other providers offer more options and capabilities, but then, they are lacking in interface ease.
    • As with anything Azure, pricing is really hard to stay on top of. I always find that you really don’t know what you’re paying for until you get the bill. Having an excellent Azure Administrator can help resolve that.
    • Integrating with app services outside of Azure can be a challenge, or at least much more challenging than just using Azure App Services.
    Incentivized
    Read full review
    Salesforce
    • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
    • Not a value product, tends to be expensive.
    • Takes a while for developers to learn to use Mulesoft Anypoint.
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Salesforce
    No answers on this topic
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    Microsoft
    No answers on this topic
    Salesforce
    We have migrated our existing over 100+ APIs from legacy to MuleSoft Anypoint Platform and the processing has seen over 40% improvement and saved huge amount in overall annual billing. From development perspective, MuleSoft Vibe has made developers life so easy and reduced development time. Extensive logging, and build-in connectors for other integration tools, logging and repo is providing kind of one place solutions. Any point Platform is providing various options like runtime, API manager, Access management, segregation of Business groups and so many other option which is helping us to monitor, configure and manage all our APIs in one place
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Support Rating
    Microsoft
    No answers on this topic
    Salesforce
    Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
    Incentivized
    Read full review
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Salesforce
    I have started with MuleSoft Fundamentals course provided by MuleSoft training at start. This was sufficient to do initial learning and get onboarded. The online documentation with different Runtime versions/deprecated functions and keywords are well documented. The automated solution provided by MuleSoft Anypoint Platform to upgrade 3.0 to 4.0 gave a good head start while learning MuleSoft Anypoint Platform and working altogether with Online training and documentations
    Read full review
    Zapier
    No answers on this topic
    Alternatives Considered
    Microsoft
    Azure APIM vs Amazon API Gateway:
    1) Azure APIM was a complete package that included a developer portal.
    2) We are very Microsoft centric - so the Microsoft product suite aligned very well with our business needs.
    3) It was faster and easier to stand up Azure APIM for testing than it was for the Amazon API Gateway.
    Incentivized
    Read full review
    Salesforce
    Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We can always think of positive ROI impact on business
    • It helps to easily facilitate the design, deployment, and maintenance of our APIs
    Read full review
    Salesforce
    • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
    • An excellent option to develop microservices and real-time integrations.
    • Not as robust in handling large data volumes, Informatica is better in that respect.
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots

    Anypoint Platform Screenshots

    Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.