Azure Backup vs. Datto SIRIS

Azure Backup is suitable for companies of various sizes, with varying amounts of data. The cost of the investment should be thought out carefully so that there are no bad surprises with unnecessary files going to Azure Backup. The interface is friendly and easy to configure and it does not require your company to have a backup expert. It is highly recommended for companies with smaller number of servers and better if the servers are already running in an Azure environment.

Incentivized

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.

Incentivized

• Azure Backup is fast! Coupled with the fact that Microsoft created Azure and Windows - these two operate phenomenally together!
• Administering the backups inside of Azure is a breeze. The ability to mount, restore entire backups, or recover files, has been made very easy. You do not have to download any media to recover something, you do this all in the cloud and it gets mounted in Microsoft's systems. Making this process less than a quarter of the time you would have spent with your 'other' backup solutions.

Incentivized

• Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
• Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
• Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.

Incentivized

• backup schedule calendar would be cool
• Backup vaults should ask if you want to send notifications when you first set it up, there have been a couple of times when I noticed a month later that, backup job failures were not configured to send email notifications.

Incentivized

• Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
• Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
• Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.

Incentivized

I trust the product and service and am satisfied with the direction of the company

Incentivized

This Justifies that usability of azure is at huge extent

Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.

Incentivized

One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.

Incentivized

My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.

Incentivized

Azure Backup works on Azure, the most famous of the cloud systems that the whole world has switched to, which is now a very large part of the Microsoft ecosystem that we have been used to using for years. Therefore, it is less tiring to use the additional service of an infrastructure that we already use, even if it is a part of it, which can be easily integrated with existing systems, which is one of the most important issues we IT professionals pay attention to. For this reason, we wanted to swim in familiar waters instead of another brand.

Incentivized

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.

• It allowed us to have our VMs protected very quickly and with simple implementation.
• It saved us from taking backups from Azure workloads from the on-prem environment, or even deploying a Backup environment on the cloud.
• It has a low/'controlled' cost as you "pay-as-you-go."

Incentivized

• In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
• The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.

Incentivized