Azure DevOps Services vs. Zenhub

DevOps is much more user friendly than Git itself. There is a more GUI-centric interface, tighter integration with the Azure / Entra architecture. For those of use in the Microsoft-sphere, it really is excellent for code-centric project management. I rate this as an 8 because it does not seem quite as well suited for fully functional / non-code project aspects in implementation. Nor does it have customer / end-user portal / front end for easy reporting and insight.

Incentivized

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.

Incentivized

• Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
• Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
• Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

Incentivized

• ZenHub has a lot of basic functionality, so that limits the complexity of the application
• The ability to provide user defined labels and customize pipelines provides flexibility
• The integration with GitHub provides a seamless process

Incentivized

• I did mention it has good visibility in terms of linking, but sometimes items do get lost, so if there was a better way to manage that, that would be great.
• The wiki is not the prettiest thing to look at, so it could have refinements there.
• It could improve the search slightly better.

• Additional communication/collaboration inside the platform would be helpful
• Integration with additional systems like Slack would be a plus
• sometimes web pages load slowly, but for the most part things are alright

Incentivized

I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.

Incentivized

Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.

Incentivized

Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.

Incentivized

When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

Incentivized

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

Incentivized

Was not part of the process.

Incentivized

Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or more business-focused projects. We also use ServiceNow for IT service management and this tool provides better analysis and tracking of IT incidents, as Azure DevOps is more suited to development and project work for dev teams.

Incentivized

I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.

Incentivized

• We have saved a ton of time not calculating metrics by hand.
• We no longer spend time writing out cards during planning, it goes straight to the board.
• We no longer track separate documents to track overall department goals. We were able to create customized icons at the department level that lets us track each team's progress against our dept goals.

Incentivized

• No official review done.
• Saves developer time knowing what needs to be done next.
• Saves leadership time to easily plan sprints and review work done.

Incentivized