Azure Kubernetes Service (AKS) vs. ServiceNow DevOps

At one instance, there was a fire in our data center and the backup power had some issues because of which the whole DC went down. I believe with AKS and the replication it's easier to handle such a situation. Also, the scenario would have been pretty transparent to the end-users.

Incentivized

ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

Incentivized

• Highly repeatable process
• Minimizes the amount of software to install
• Easily scale resources to meet demand

Incentivized

• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

Incentivized

• Need to update cluster manually
• Policies cannot be updated for existing components
• if any change in policy every has to create cluster

Incentivized

• No drop-down option is available to click when requesting specific software or hardware.

Incentivized

Microsoft support was really good, whenever we raise any ticket they come back to us within a couple of hours.

Incentivized

The ability to create new instances (i.e. elastic provisioning) is probably the fastest with Azure Kubernetes Service compared to the alternatives that I have looked at. From a pricing perspective, Microsoft always seems to find a way to be more competitive in this area, and literally every other field they play in.

Incentivized

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

• Positive impact in moving applications to cloud from the in-hose data center to save cost
• Sometimes got affected with some bugs on the AKS infrastructure but hasn't caused a big kios as our production footprint in AKS is not yet high

Incentivized

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized