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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Backlog

    Score8.6 out of 10
    N/ABacklog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A
    Pricing
    BacklogChangePoint (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BacklogChangePoint (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BacklogChangePoint (discontinued)
    Project Management
    Comparison of Project Management features of Backlog and ChangePoint (discontinued)
    Feature
    Backlog
    7.0
    3 Ratings
    9% below category average
    ChangePoint (discontinued)
    -
    Ratings
    Task Management10.03 Ratings00 Ratings
    Gantt Charts7.03 Ratings00 Ratings
    Scheduling10.03 Ratings00 Ratings
    Team Collaboration10.03 Ratings00 Ratings
    Support for Waterfall Methodology5.03 Ratings00 Ratings
    Document Management10.03 Ratings00 Ratings
    Email integration3.03 Ratings00 Ratings
    Mobile Access1.03 Ratings00 Ratings
    Best Alternatives
    BacklogChangePoint (discontinued)
    Small Businesses
    Any.do
    Score8 out of 10
    Autotask PSA
    Score7.7 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Planview AdaptiveWork
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BacklogChangePoint (discontinued)
    Likelihood to Recommend
    9.0
    (3 ratings)
    7.5
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (10 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BacklogChangePoint (discontinued)
    Likelihood to Recommend
    Nulab, Inc.
    ticket management
    Read full review
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Pros
    Nulab, Inc.
    • Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace.
    • I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues.
    • It has been helping me a lot to check the issue in the project completion.
    • It gives me real-time status on the project/gives right insights of the system.
    Incentivized
    Read full review
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Cons
    Nulab, Inc.
    • Price is very high for small teams and department of short term contracts.
    • GUI can be more intuitive.
    Incentivized
    Read full review
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Likelihood to Renew
    Nulab, Inc.
    No answers on this topic
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Usability
    Nulab, Inc.
    nice to use in the night as well
    Read full review
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Support Rating
    Nulab, Inc.
    I would give 9 but one less because of the high price.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Nulab, Inc.
    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
    Incentivized
    Read full review
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Return on Investment
    Nulab, Inc.
    • SLA should be given by single candle
    Read full review
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    ScreenShots

    Backlog Screenshots

    Screenshot of Projects home pageScreenshot of Gantt chartScreenshot of GitScreenshot of commenting in issuesScreenshot of subtasking