What users are saying about
6 Ratings
16 Ratings
6 Ratings
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Score 8.9 out of 100
16 Ratings
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Score 5.6 out of 100

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

Changepoint

Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times.It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Backlog
8.8
Changepoint
Task Management
Backlog
9.7
Changepoint
Gantt Charts
Backlog
9.0
Changepoint
Scheduling
Backlog
9.4
Changepoint
Team Collaboration
Backlog
8.8
Changepoint
Support for Waterfall Methodology
Backlog
6.8
Changepoint
Document Management
Backlog
8.7
Changepoint
Email integration
Backlog
8.8
Changepoint
Mobile Access
Backlog
9.4
Changepoint

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

Changepoint

  • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
  • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
  • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

Changepoint

  • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
  • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
Ron Beck; MS MBA CPA | TrustRadius Reviewer

Likelihood to Renew

Backlog

No score
No answers yet
No answers on this topic

Changepoint

Changepoint 7.6
Based on 10 answers
Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
Cedric M. Norwood | TrustRadius Reviewer

Usability

Backlog

No score
No answers yet
No answers on this topic

Changepoint

Changepoint 8.0
Based on 1 answer
It could be more intuitive and user friendly.
Meloni Mockerman | TrustRadius Reviewer

Support Rating

Backlog

Backlog 8.0
Based on 1 answer
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

Changepoint

No score
No answers yet
No answers on this topic

Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

Changepoint

We believed that Changepoint matched up well, had better support and provided a better pricing structure that worked better for our budget constraints over time. The team was willing to work with us on the design of the tool for our needs and it wasn't going to break the bank from a budget perspective.
Anonymous | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

Changepoint

  • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
  • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Changepoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Backlog
9.4
Changepoint
5.6

Likelihood to Renew

Backlog
Changepoint
7.6

Usability

Backlog
Changepoint
8.0

Support Rating

Backlog
8.0
Changepoint

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