TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bacula Enterprise

    Score8.6 out of 10
    N/ABacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A

    Cove Data Protection

    Score8.5 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
    Pricing
    Bacula EnterpriseCove Data Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bacula EnterpriseCove Data Protection
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
    More Pricing Information
    Community Pulse
    Bacula EnterpriseCove Data Protection
    Considered Both Products
    Bacula Systems
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    41 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    43 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    41 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    40 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    41 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    Bacula EnterpriseCove Data Protection
    Data Center Backup
    Comparison of Data Center Backup features of Bacula Enterprise and Cove Data Protection
    Feature
    Bacula Enterprise
    9.4
    49 Ratings
    11% above category average
    Cove Data Protection
    9.5
    19 Ratings
    12% above category average
    Universal recovery9.11 Ratings8.616 Ratings
    Instant recovery10.034 Ratings9.515 Ratings
    Recovery verification10.042 Ratings9.617 Ratings
    Business application protection3.02 Ratings8.916 Ratings
    Multiple backup destinations10.047 Ratings8.817 Ratings
    Incremental backup identification10.048 Ratings9.817 Ratings
    Backup to the cloud10.029 Ratings10.018 Ratings
    Deduplication and file compression9.741 Ratings10.018 Ratings
    Snapshots10.036 Ratings10.012 Ratings
    Flexible deployment10.044 Ratings9.017 Ratings
    Management dashboard9.646 Ratings9.619 Ratings
    Platform support10.048 Ratings8.918 Ratings
    Retention options9.749 Ratings10.019 Ratings
    Encryption10.038 Ratings9.918 Ratings
    Best Alternatives
    Bacula EnterpriseCove Data Protection
    Small Businesses
    BDRShield
    Score6.5 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    IBM Storage Protect
    Score8.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    IBM Cloud Backup
    Score7.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bacula EnterpriseCove Data Protection
    Likelihood to Recommend
    10.0
    (49 ratings)
    7.7
    (19 ratings)
    Likelihood to Renew
    10.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (6 ratings)
    9.7
    (7 ratings)
    Support Rating
    10.0
    (17 ratings)
    9.8
    (4 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bacula EnterpriseCove Data Protection
    Likelihood to Recommend
    Bacula Systems
    Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
    Read full review
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Pros
    Bacula Systems
    • Bacula has great plugins that work very accurately
    • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
    • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
    • Its ease of use helps in training new support team members
    Read full review
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Cons
    Bacula Systems
    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Read full review
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Likelihood to Renew
    Bacula Systems
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Incentivized
    Read full review
    N-able
    No answers on this topic
    Usability
    Bacula Systems
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Read full review
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Support Rating
    Bacula Systems
    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Incentivized
    Read full review
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    In-Person Training
    Bacula Systems
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Read full review
    N-able
    No answers on this topic
    Implementation Rating
    Bacula Systems
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Read full review
    N-able
    No answers on this topic
    Alternatives Considered
    Bacula Systems
    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Incentivized
    Read full review
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Return on Investment
    Bacula Systems
    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Read full review
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    ScreenShots