What users are saying about
11 Ratings
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Score 8.8 out of 101
20 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Bacula Enterprise

For our physical servers we haven't used any other enterprise backup tool and we have never felt the need to explore other options as we found Bacula to fit our needs perfectly. I can't comment on any other products as I've never used them. Backup and Restoring files & servers has been a breeze using Bacula Enterprise. Just be aware that Bacula isn't very intitive at the start. You will need to read up on it's manual to fully understand the product and get it's configuration correct. It's community version is free so it's a great place to start and try it out. We did this for five years before moving to their paid for Enterprise version.
Brian O'Connell profile photo

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
8.6
Quest Rapid Recovery
6.7
Universal recovery
Bacula Enterprise
9.1
Quest Rapid Recovery
8.0
Live recovery
Bacula Enterprise
7.3
Quest Rapid Recovery
8.0
Recovery verification
Bacula Enterprise
8.8
Quest Rapid Recovery
9.1
Business application protection
Bacula Enterprise
8.2
Quest Rapid Recovery
6.4
Multiple backup destinations
Bacula Enterprise
8.9
Quest Rapid Recovery
9.8
Incremental backup identification
Bacula Enterprise
8.9
Quest Rapid Recovery
7.0
Backup to the cloud
Bacula Enterprise
8.2
Quest Rapid Recovery
5.1
Deduplication and file compression
Bacula Enterprise
8.6
Quest Rapid Recovery
3.1
Snapshots
Bacula Enterprise
9.1
Quest Rapid Recovery
4.1
Flexible deployment
Bacula Enterprise
8.8
Quest Rapid Recovery
Management dashboard
Bacula Enterprise
7.8
Quest Rapid Recovery
Platform support
Bacula Enterprise
9.1
Quest Rapid Recovery
Retention options
Bacula Enterprise
9.1
Quest Rapid Recovery
Encryption
Bacula Enterprise
9.1
Quest Rapid Recovery

Pros

Bacula Enterprise

  • Back up a very good and simple package of files, including compression and different levels, differential and incremental.
  • BWEB's html interface is very good and intuitive for the amount of backup and clients I need to monitor and manage.
  • In smaller branch offices, the managers manually trigger the backup "because it varies the time of shutdown of each branch", with tool bconsole I was able to easily customize this drive inside our application, simplifying enough for the end user.
Rubens Urquisa profile photo

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
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Cons

Bacula Enterprise

  • The vsphere plugin works 100%, could have been more intuitive and practical. For example -To specify that you want to restore a backup of a VM, enter the "where" parameter / because the default value "/ tmp / bacula-restore" would restore the .bmdk files in the plugin client.
  • An identification of the name of the virtual machine in the act of restoration and naming for Bacula Systems as "Host Name" would be more intuitive "Guest Name or VM-Name", since Host implies "Host ESXi".
  • After running the datastore from a VM, there is no bacula for the backup to continue.
  • A compression could have been a multi-thread on the client to make faster, when a document was not available on Bacula Systems roadmap.
Rubens Urquisa profile photo

Quest Rapid Recovery

  • The GUI and response times are far too slow. It would be nice if this could be improved.
  • Currently you can set a blanket retention policy for all protected machines. It would be great if this could get more granular and can do protection groups of machines where you can custom set retention policy
  • Once again, policies where you can set backup times for groups rather than individual machines would be great.
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Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
No photo available

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 6.4
Based on 2 answers
It's a heavy lift to get everything up and running - authentication, encryption, file configurations, schedules, storage pools, etc. However once it is all configured it runs like a top - we haven't had any outages due to service configuration since our initial deployment of Bacula in our infrastructure in 2018. I have full confidence in the implementation of the system - additionally we're able to create support bundles to send to Customer Support in the event any of the configuration is incorrect and/or hard to spot.
No photo available

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support

Bacula Enterprise

Bacula Enterprise 9.1
Based on 1 answer
I've used customer support with tons of enterprise software companies - I've never been so thoroughly impressed by a group's ability to over-communicate and over-deliver. Their support is always quick and they truly care about the outcome of your support ticket.
No photo available

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Implementation

Bacula Enterprise

No score
No answers yet
No answers on this topic

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo

Alternatives Considered

Bacula Enterprise

Cost: Bacula wins hands down on cost.Deduplication: CommVault is, as they put it, hardware agnostic when it comes to deduplication, and is really fast. Bacula does deduplication too, but not nearly as well. CommVault's deduplication remains deduplicated across all media. Not so for Bacula.Reliability: Having worked with CommVault for many years, I still have much more faith in its reliability and support. However, Bacula is doing a pretty darned good job of getting a ton of systems backed up regularly. EMC's NetWorker, on the other hand, NEVER had a even one day of successful backups in over a three year period.In the end, our company selected Bacula because of the cost savings and the belief that it would be reliable enough to cover and recover at least 90 percent of our systems.
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Quest Rapid Recovery

Anything is better than Backup Exec. I believe Veeam is a far superior product in backing up VMs. Veeam does not have any agents that get installed on servers which is always a plus. It also connects directly to vCenter.CommVault to me is the ultimate solution. The ability to backup physical, VMs, SQL, exchange, applications, and even do E-Discovery make it the ultimate backup suite. If you are looking at a backup suite package to cover all your needs, i think with CommVault you need not look any further.
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Return on Investment

Bacula Enterprise

  • The obvious answer to this question is that it has saved our company a substantial amount of money. We do have a support contract with Bacula, and had to go back and forth with them and our legal department to clear up which county's laws would rule in a dispute, but we finally got that hashed out. It isn't free, but it isn't close to what we were spending for support previously.
  • The downside to the reduced cost of ownership is that it comes with reduced timeliness of support. If something breaks on a Saturday at 2:00 a.m., we aren't going to get support on it until sometime Monday, and even then the problem likely won't be fixed on Monday either.
No photo available

Quest Rapid Recovery

  • The compression and dedupe have been great. We are able to back up 10 VMs on only a 2 TB repository. We take differentials every 15 minutes and have held on to backup data for the past 3 years.
  • The pricing of AppAssure is very competitive to the market. However, now that enterprise level backup is more of a commodity, the view of looking at AppAssure should be the Dell backup suite as whole, rather than AppAssure itself.
  • Fast recovery and mount points.
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Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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