Likelihood to Recommend There is an easy-to-use central place to store all employee documents and a way to share them with the employee when appropriate. The reminder of anniversary dates is a great motivational tool for the company. Sometimes, applicants who try to send a resume by phone are an issue. It needs to be more phone-friendly.
Read full review ZilicusPM is suited for any business that has difficulty managing and keeping track of office related work as well as project management. Its an efficient way to manage just about anything necessary. It is well-suited for our office, as structural/civil engineers - we are able to keep track of our projects as well as office/human resources related work.
Read full review Pros Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions. Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing. User Interface - It's simple and easy to use! Read full review ZilicusPM is great for an office regarding meetings and site visits. It's hard to keep track manually of where everyone is at. By sharing our calendars through ZilicusPM, we are able to access where someone is within a few seconds!! It is very convenient and less of a hassle. This a great tool to use to manage all documents that enter in and out of our office for certain projects. It is hard to keep track of everything through our office, so this programs helps us manage things very efficiently. This is great for prioritizing! I know many people in our office have an issue to do so. With the Project Issue Management feature, we are able to do this more effectively without causing any stress to our employees! Read full review Cons Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.) ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies. Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company. Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature. Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage. Org chart - being able to customize this feature More broad or customizable EEO categories Read full review The only thing I would suggest that needs room for improvement is that you should break down Zilicus PM into different sectors. What I mean by this is that you branch off this program into different areas of expertise like accounting, engineering, etc. Every business is managed differently, so other options should be provided to accommodate each field. Other than that, I am very pleased with this program. It was WELL worth the investment. Saving a lot of time and money spent per worker by using this! N/A Read full review Likelihood to Renew Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
Read full review Usability It is a very easy page to manage for people that are not used to computers or technology in general. That is one of the main reasons Hermosillo chose this service. It has a very friendly UI for every employee to understand, and that is really important because, in the end, we want our employees to feel comfortable looking at their information.
Read full review Reliability and Availability Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review Performance I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Read full review Support Rating The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.
Read full review In-Person Training I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review Online Training As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
Read full review Implementation Rating It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
Read full review Alternatives Considered Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
Read full review We have used
Microsoft Project for years. We loved it until we found ZilicusPM. ZilicusPM is more efficient and directive in our field.
Microsoft Project does not provide as many features as ZilicusPM does. I am extremely grateful for having found ZilicusPM. It was recommended to us by an architectural firm that swore by this software.
Read full review Contract Terms and Pricing Model Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
Read full review Scalability There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Read full review Professional Services VERY professional!
Read full review Return on Investment Self Service is great to free up time for Admin. Self-Service/ Tracked PTO and sick days are easy to use and track very well. This frees up Admin time and is transparent for all employees. Easy to use Job postings with very trackable sourcing reports. Easy to use. Easy to onboard and user friendly interface. Requires minimal training. Read full review A positive impact that ZilicusPM has made is we are able to work more efficiently and prioritize what needs to be sent out, what invoices need to be sent out to clients, where are project engineers at certain time of day, etc. We also have a higher ROI. I am able to manage what invoices need to be sent out without having to track people down for a summary of the work , which is extremely time consuming. I am able to get more invoices out while returning a higher investment for the company. A negative impact it has made is we had to hire someone to manage this software entirely. It is very time-consuming for myself to manage and make sure everything is entered in correctly. We hired someone who is familiar with ZilicusPM and is able to certify all work. Read full review ScreenShots