Bandwidth vs. Stream Chat

Bandwidth is great for wholesale origination and termination. With a decent commitment, you can get great rates, and their support is excellent. Recommended as a primary source of service for voice traffic.

Incentivized

Scenarios, where stream chat is best suited, are as follows: 1. social networking apps where users want to interact with each other then it is the best fit to integrate stream chat into the system. 2. in Gaming, Stream Chat is a good choice to make a chat functionality in multiplayer games, where real-time communication plays key role. While Stream Chat is well-suited for many use cases, there are also scenarios where it may be less appropriate. For example: 1. if you are an application where the message volume is low then you can skip the solution and can go for cheaper alternatives. 2. application with less resources can ma skip stream chat.

• Bandwidth has great customer service. They are all friendly and super helpful.
• They are innovative and constantly updating their APIs, UIs, and products they offer.
• Their UI and API are user friendly and intuitive.

Incentivized

• Helped in scaling the digital needs of the venture. so very good in scalability.
• stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
• Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
• Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.

Incentivized

• While their porting department does a wonderful job, it seems to be the department that feeds other departments. They promote many out of that department to take on more responsibility elsewhere in the company (which is a good thing). However, it leaves us to work with yet another porting person who we have to learn to work with.
• I cannot really say much else that's negative about them. They do a good job, have an easy to use portal, and respond well when things aren't working.

Incentivized

• well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
• Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
• Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.

Bandwidth wins hands down. We were lucky to get someone from CenturyLink to return our calls, their trouble reporting dashboard was horrible and they, as a company, were generally unresponsive when we escalated issues. They would close tickets when the issue was still very obviously occurring. Bandwidth doesn't close a ticket until the end user says it is fixed -- which is refreshing in the telecom industry.

Incentivized

Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat

Incentivized

• Great product, at a reasonable price.
• Their quick support allows us to get customer issues fixed, and fast.
• Their portal allows for adding additional sites/trunks without talking to anyone.

Incentivized

• Popular functionality demanded by users enhance their perception

Incentivized