Barracuda CloudGen Firewall vs. Cisco 1000 Series Integrated Services Routers (ISR 1000) vs. Untangle SD-WAN Router

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Incentivized

This is effective for businesses who need a network solution that works more or less out of the box, without having to coordinate multiple additional devices in the configuration process. Correspondingly, users with needs for more advanced functionality or configurability, or modification may benefit from a different model or different product line.

Incentivized

Awesome for most small businesses that need some better protection past their provider's box. Those usually don't handle anything past being a gateway well. Pricing is another thing. The costs are great as compared to the cost of a box plus support and licensing. Untangle really does have the smaller markets taken care of with exactly what they need. Anything more and you'll be looking at a physical solution.

Incentivized

• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

Incentivized

• Seem to be well made and quality hardware and software
• Setup is simple and has a great wizard for initial config
• Well priced for a product in its category

Incentivized

• VPN
• Works out of the box.
• Simple to use.

Incentivized

• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• Right now in the ASR nine twenties, we're having an issue with its shooting out power adapter errors when there really isn't any. And we're not really sure we're working with Cisco Tex to see if it's a bug and if there's a bug fix.

Incentivized

• GUI is rough.
• Setting up intricate routes are a bit confusing.
• No HA

Incentivized

They have proven themselves to be flexible, reliable and are a leader and standard in the industry.

Incentivized

Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

I would rate these routers useability as 9/10 - I've designed and deployed Cisco solutions for the last 20 or so years, so, therefore, know what I am buying and try to get an understanding of the capabilities before deploying. The Cisco 1000 series Integrated Service Router is a rock-solid investment with great throughput "out of the box".

Incentivized

I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

Incentivized

With any Cisco product, you are very well supported by the Technical Assistance Centre (TAC). This is one of the major plus points when selecting Cisco networking products - working in IT for the last 20years you soon appreciate that it is impossible to know everything and that there are people within Cisco you can lean-on when you need assistance.

Incentivized

The implementation basically works, you configure it and it's easy to use, the problem with implementation using this kind of products is the fact that complex things require very complex configurations and the troubleshooting is too complicated due to a missing web interface or missing integrations that simplify that part. troubleshooting consist only in debugging via CLI.

Incentivized

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

Not taking anything away from the Juniper, as they are both great products, but the Cisco 1000 Series Integrated Services Routers (ISR 1000) is an all round good SD-WAN unit providing the ability to invoke mass deployment, incorporates a catalyst switch, has a user friendly GUI, dual WAN options (again, very important to us) and is cost effective.

Incentivized

Deploying untangle compared to the others is almost night and day. Sophos is amazing but is usually slow on the GUI. Sonicwall is like using black magic to bring someone back from the dead. Untangle hits all the marks for coving your customers without hitting them with enterprise-level costs.

Incentivized

• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

Incentivized

• Once they are installed they just work. Even when a device enters EOL/EOS they keep chugging along.
• Good lifetime - they don't retire models so often that you can't keep up.
• Good extended support, this allows us to keep them in place as long as possible (or practical) and increases our ROI.

Incentivized

• Low setup Cost.
• Cheap scalability.
• Fast deployment keeps customers happy with low downtime.

Incentivized