What users are saying about
13 Ratings
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Based on 13 reviews and ratings
Box
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Top Rated
663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 663 reviews and ratings
Feature Set Ratings
Enterprise Content Management
Barracuda Copy (Discontinued)
Feature Set Not Supported
N/A

8.9
Box
89%
Box ranks higher in 13/13 features
Box ranks higher in 13/13 features
Content capture & imaging
N/A
0 Ratings

9.2
92%
29 Ratings
File sync, storage & archiving
N/A
0 Ratings

9.4
94%
31 Ratings
Document management
N/A
0 Ratings

9.3
93%
28 Ratings
Records management
N/A
0 Ratings

8.7
87%
16 Ratings
Content search & retrieval
N/A
0 Ratings

9.2
92%
30 Ratings
Enterprise content collaboration
N/A
0 Ratings

9.2
92%
30 Ratings
Content publishing & creation
N/A
0 Ratings

8.1
81%
15 Ratings
Security, risk management & information governance
N/A
0 Ratings

9.2
92%
31 Ratings
Contract lifecycle management
N/A
0 Ratings

7.9
79%
9 Ratings
Automated workflows
N/A
0 Ratings

9.0
90%
24 Ratings
Artificial intelligence
N/A
0 Ratings

7.5
75%
13 Ratings
Mobile support
N/A
0 Ratings

9.2
92%
31 Ratings
Integration
N/A
0 Ratings

9.4
94%
30 Ratings
Attribute Ratings
- Barracuda Copy (Discontinued) is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
10.0
Barracuda Copy (Discontinued)
100%
1 Rating

8.4
Box
84%
162 Ratings
Likelihood to Renew
10.0
Barracuda Copy (Discontinued)
100%
1 Rating

8.0
Box
80%
12 Ratings
Usability
10.0
Barracuda Copy (Discontinued)
100%
1 Rating

9.0
Box
90%
18 Ratings
Availability
Barracuda Copy (Discontinued)
N/A
0 Ratings

10.0
Box
100%
10 Ratings
Performance
Barracuda Copy (Discontinued)
N/A
0 Ratings

9.1
Box
91%
24 Ratings
Support Rating
Barracuda Copy (Discontinued)
N/A
0 Ratings

8.4
Box
84%
57 Ratings
In-Person Training
Barracuda Copy (Discontinued)
N/A
0 Ratings

10.0
Box
100%
1 Rating
Online Training
Barracuda Copy (Discontinued)
N/A
0 Ratings

10.0
Box
100%
3 Ratings
Implementation Rating
Barracuda Copy (Discontinued)
N/A
0 Ratings

10.0
Box
100%
12 Ratings
Product Scalability
Barracuda Copy (Discontinued)
N/A
0 Ratings

10.0
Box
100%
1 Rating
Likelihood to Recommend
Barracuda Copy (Discontinued)
I actually recommend this service to all my students and colleagues. It's got more storage space for free than any provider I've found (and for students and teachers, this is a BIG deal). It's wonderful if you want to upload video, too, because where Dropbox and other providers severely limit file upload sizes, Copy is much more generous. Also, since Copy is cloud-based, you don't even need your own computer to use it necessarily since you can access it online. I can't really think of a situation where it would be less appropriate unless you wanted to store classified documents (in which case I'd wonder why you're uploading them to a cloud-based server in the first place).
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
Senior Network Engineer
NettxioInformation Technology & Services, 201-500 employees
Pros
Barracuda Copy (Discontinued)
- Copy is similar to Dropbox, in that you have a folder on your computer where you store the files you want to be able to access and sync via Copy's online service. It's very reliable about making sure files are synced across machines.
- You can create "shortcuts" to files on your main computer in order to access them from other locations without it impacting the amount of space you're using on your account. It seems to work almost like a VPN (but not quite).
- You can share folders and files with others, allowing various privileges and rights. This process is incredibly easy. It also sends your affiliate link in case the people you are sharing with want to sign up (bonus space!).
- Copy is attractive and simple to use. It's not complicated, and their support site is clear and monitored.
- Copy is great if you regularly need to upload or share video files. It allows a larger upload size than Dropbox which means that those videos you shoot on your smart phone can be uploaded and shared more easily.
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
- File security - Box makes file storage, sharing[,] and collaboration very [secure]. Its modular features such as encryption, data privacy[,] etc make Box one of the best cloud file storage programs when it comes to adhering to file security protocols.
- Electronic signature provisions, which [make] it easier to append signatures to critical business documents.
- Integrations with [day-to-day] applications, which helps us ensure content consistency across different applications we use.

Verified User
Executive in Marketing
Financial Services Company, 201-500 employeesCons
Barracuda Copy (Discontinued)
- One thing Copy doesn't do is allow you to sync any folder on your hard drive (like Sugar Sync does). You have to save the file in the designated Copy folder. However, Dropbox and most other popular cloud storage services don't allow this either, so although this is a negative, it's so common that it's hardly a major drawback.
- EDIT: You can work around this by creating shortcuts in your Copy folder that point to the folder in its original location on your hard drive.
- There are a few areas of support (instructions, primarily, in regards to file shortcuts) that are a little vague (although at the time of this writing they may have been clarified and detail added).
- Copy isn't as well known as other cloud service providers, so your friends may need to be caught up on its awesomeness. This also means that it isn't as well integrated into apps and programs. I'm hoping time will change this as the service grows.
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
- The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
- Sometimes there are some syncing issues in the background.
- The product has very limited functionality in some areas which could be a bit frustrating at times.
Executive Assistant
Global Health StrategiesInternational Affairs, 51-200 employees
Pricing Details
Barracuda Copy (Discontinued)
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$9.99 per month
Barracuda Copy (Discontinued) Editions & Modules
—
Additional Pricing Details
—Box
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$7 per month per user (minimum of 3 users)
Box Editions & Modules
Edition
Starter | $60.001 |
---|---|
Business Plus | $300.001 |
Business | $180.001 |
Enterprise | $4201 |
- per year per user (minimum of 3 users)
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either the Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.Likelihood to Renew
Barracuda Copy (Discontinued)
Barracuda Copy (Discontinued) 10.0
Based on 1 answer
It's by far the most reasonably priced storage solution. Microsoft OneDrive has great pricing, but most would agree that this service isn't quite as easy to use as some of the others (I do actually use it, but not for sharing or collaborating). Also, Copy's less stringent file limitations makes it a step above every other service I've tried. And, it's super easy to explain to others how it works and how to use it.
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Project Manager
Primary Residential MortgageFinancial Services, 1001-5000 employees
Usability
Barracuda Copy (Discontinued)
Barracuda Copy (Discontinued) 10.0
Based on 1 answer
Copy is so easy to use, it's beautiful, and it just works well. Although finding my referral link could be easier, I'm constantly recommending it to others. I love that there are no restrictions on the size of file uploads, making it my favorite place to upload video files that are shot on my phone. I like that I can share files if I want. It's a great service, and I don't think anyone beats the amount of free space you start with.
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
Box 9.0
Based on 18 answers
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Product Development Engineer
NoMo DiagnosticsMedical Devices, 1-10 employees
Reliability and Availability
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesPerformance
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 9.1
Based on 24 answers
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly.The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Graphic Design Specialist
Trans Air Express Pvt. Ltd.Internet, 1-10 employees
Support Rating
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 8.4
Based on 57 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.

Verified User
Director in Information Technology
Internet Company, 1-10 employeesIn-Person Training
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesOnline Training
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.

Verified User
C-Level Executive in Information Technology
Information Technology and Services Company, 501-1000 employeesImplementation Rating
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.

Verified User
Director in Legal
Computer Software Company, 201-500 employeesAlternatives Considered
Barracuda Copy (Discontinued)
Although Dropbox, SugarSync, and Google Drive are all excellent services (and I still use one or two of them depending on the circumstance - required by business, collaborative document creation, etc.), Copy is probably my favorite. The closest second is SugarSync. What keeps me coming back to Copy (after a long, happy stay with SugarSync) is the pricing and the amount of space you are given for the amount paid (that and my business started blocking SugarSync and Dropbox).Copy has a clean interface, has an equal (or better) user interface and functionality, makes sharing a breeze, and offers a ton of storage for a very reasonable price. And, since I've installed it, I've had zero problems with it getting out of sync or losing files. I'm in love!
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of the data centers collapses, our data is still managed by the other data centers, and it's entirely impossible to lose data.
Senior Global Marketing Manager
NanoString Technologies, Inc.Biotechnology, 501-1000 employees
Scalability
Barracuda Copy (Discontinued)
No score
No answers yet
No answers on this topic
Box
Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.

Verified User
Director in Marketing
Religious Institutions Company, 11-50 employeesReturn on Investment
Barracuda Copy (Discontinued)
- +easier file sharing with my colleagues and students (less stress, more efficient than using flash drives).
- +easy access to files I use regularly, whether on my home computer, my phone, or at work, meaning increased productivity.
- +fast syncing (and selective syncing) means that I can choose which files to sync to each location, leading to optimized storage management on my hard drives.
- +since it's super easy to get lots of free space, the ROI is awesome. Plus, because you start with more free space than other options, you're already one step ahead.
English Language Arts Instructor
Windermere Preparatory SchoolEducation Management, 51-200 employees
Box
- Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
- Box reduces the risk of sharing a sensitive document to the wrong person via email.
- Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.

Verified User
Manager in Human Resources
Marketing & Advertising Company, 501-1000 employees