Barracuda ESG (discontinued) vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda ESG (discontinued)
Score 7.3 out of 10
N/A
Barracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.N/A
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Barracuda ESG (discontinued)Zoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Barracuda ESG (discontinued)Zoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda ESG (discontinued)Zoho Mail
Features
Barracuda ESG (discontinued)Zoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Barracuda ESG (discontinued)
6.9
16 Ratings
19% below category average
Zoho Mail
8.1
6 Ratings
3% below category average
Anti-malware8.016 Ratings9.06 Ratings
Customizability6.014 Ratings8.06 Ratings
Data Loss Protection7.411 Ratings9.05 Ratings
Threat Detection7.016 Ratings7.05 Ratings
Sandboxing6.09 Ratings6.53 Ratings
End-to-End Encryption7.013 Ratings8.35 Ratings
Management Tools7.016 Ratings9.06 Ratings
Best Alternatives
Barracuda ESG (discontinued)Zoho Mail
Small Businesses
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
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User Ratings
Barracuda ESG (discontinued)Zoho Mail
Likelihood to Recommend
7.0
(24 ratings)
9.0
(6 ratings)
Usability
7.0
(3 ratings)
10.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(5 ratings)
9.0
(1 ratings)
User Testimonials
Barracuda ESG (discontinued)Zoho Mail
Likelihood to Recommend
Discontinued Products
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
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Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
Discontinued Products
  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
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Zoho
  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
Discontinued Products
  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
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Zoho
  • It does allow for notifications for various things, but I am not sure where to turn them all off
  • It only counts to 9 the unread email alert, then says 9+
  • Overall I don't think there is much they need to work on.
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Usability
Discontinued Products
Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
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Zoho
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Reliability and Availability
Discontinued Products
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
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Zoho
No answers on this topic
Performance
Discontinued Products
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
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Zoho
No answers on this topic
Support Rating
Discontinued Products
Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
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Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Discontinued Products
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
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Zoho
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
Discontinued Products
  • The gateway learns current scam which can prevent unmeasureable damage. As a government organization attacks on our network affect public safety.
  • Previous gateways I have managed have required significant amounts of time grooming. The Barracuda gateway has freed up a great deal of my time due to its intelligence and intent scanning.
  • I have very few incidences where a legitimate malicious email will pass through the filter. Just one of these emails can wreak havoc on an organization.
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Zoho
  • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
  • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
  • Allows you to manage and store internal and external communications
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat