What users are saying about
82 Ratings
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Score 8.7 out of 100
38 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Zoho Mail ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

6.8

Barracuda Email Security Gateway

68%
8.5

Zoho Mail

85%
Zoho Mail ranks higher in 7/7 features

Anti-malware

7.3
73%
15 Ratings
9.7
97%
3 Ratings

Cusomizability

5.4
54%
13 Ratings
8.0
80%
3 Ratings

Data Loss Protection

7.4
74%
11 Ratings
9.0
90%
3 Ratings

Threat Detection

6.8
68%
15 Ratings
9.0
90%
3 Ratings

Sandboxing

6.1
61%
9 Ratings
7.0
70%
3 Ratings

End-to-End Encryption

7.9
79%
12 Ratings
8.6
86%
3 Ratings

Management Tools

6.3
63%
15 Ratings
8.3
83%
3 Ratings

Attribute Ratings

  • Barracuda Email Security Gateway is rated higher in 1 area: Support Rating
  • Zoho Mail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.6

Barracuda Email Security Gateway

76%
23 Ratings
9.9

Zoho Mail

99%
3 Ratings

Usability

8.5

Barracuda Email Security Gateway

85%
2 Ratings

Zoho Mail

N/A
0 Ratings

Availability

10.0

Barracuda Email Security Gateway

100%
1 Rating

Zoho Mail

N/A
0 Ratings

Performance

6.0

Barracuda Email Security Gateway

60%
1 Rating

Zoho Mail

N/A
0 Ratings

Support Rating

9.9

Barracuda Email Security Gateway

99%
8 Ratings
9.0

Zoho Mail

90%
1 Rating

Likelihood to Recommend

Barracuda Email Security Gateway

Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
Andrew Nakamura | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Pros

Barracuda Email Security Gateway

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Bear Golightly | TrustRadius Reviewer

Zoho Mail

  • Set up your domain to have a professional account
  • Administration and management of information through cards and labels
Tribett Requena | TrustRadius Reviewer

Cons

Barracuda Email Security Gateway

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
Tommy Parker | TrustRadius Reviewer

Pricing Details

Barracuda Email Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Barracuda Email Security Gateway Editions & Modules

Additional Pricing Details

Zoho Mail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$1 per user/per month

Zoho Mail Editions & Modules

Edition
Mail Lite$11
Mail Premium$41
Workplace$31
  1. per user/per month
Additional Pricing Details

Usability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.5
Based on 2 answers
So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
Anonymous | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Reliability and Availability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Mike Maner | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Performance

Barracuda Email Security Gateway

Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Mike Maner | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Email Security Gateway

Barracuda Email Security Gateway 9.9
Based on 8 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Anonymous | TrustRadius Reviewer

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Barracuda Email Security Gateway

Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
Justin Graves | TrustRadius Reviewer

Zoho Mail

Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.
Tribett Requena | TrustRadius Reviewer

Return on Investment

Barracuda Email Security Gateway

  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
Rick Sherman | TrustRadius Reviewer

Zoho Mail

  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
Tommy Parker | TrustRadius Reviewer

Screenshots

Barracuda Email Security Gateway

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