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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Barracuda ESG (discontinued)

    Score6.2 out of 10
    N/ABarracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Barracuda ESG (discontinued)Zoho Mail
    Editions & Modules
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Barracuda ESG (discontinued)Zoho Mail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Barracuda ESG (discontinued)Zoho Mail
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    78%
    Happy with the feature set
    7 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Barracuda ESG (discontinued)Zoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Barracuda ESG (discontinued) and Zoho Mail
    Feature
    Barracuda ESG (discontinued)
    7.3
    15 Ratings
    14% below category average
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware8.015 Ratings9.57 Ratings
    Customizability6.013 Ratings9.17 Ratings
    Data Loss Protection7.510 Ratings7.96 Ratings
    Threat Detection7.015 Ratings7.06 Ratings
    Sandboxing8.68 Ratings6.53 Ratings
    End-to-End Encryption7.012 Ratings10.06 Ratings
    Management Tools7.015 Ratings9.57 Ratings
    Best Alternatives
    Barracuda ESG (discontinued)Zoho Mail
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Barracuda ESG (discontinued)Zoho Mail
    Likelihood to Recommend
    7.0
    (23 ratings)
    8.5
    (7 ratings)
    Usability
    7.0
    (3 ratings)
    8.9
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Barracuda ESG (discontinued)Zoho Mail
    Likelihood to Recommend
    Discontinued Products
    Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • ESS has a simple interface for both users and administrators.
    • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
    • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
    • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
    • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
    Incentivized
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Discontinued Products
    The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Discontinued Products
    Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    Discontinued Products
    • The gateway learns current scam which can prevent unmeasureable damage. As a government organization attacks on our network affect public safety.
    • Previous gateways I have managed have required significant amounts of time grooming. The Barracuda gateway has freed up a great deal of my time due to its intelligence and intent scanning.
    • I have very few incidences where a legitimate malicious email will pass through the filter. Just one of these emails can wreak havoc on an organization.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat