Barracuda Email Security Gateway vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Email Security Gateway
Score 7.9 out of 10
N/A
Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.N/A
Zoho Mail
Score 8.8 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Barracuda Email Security GatewayZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Barracuda Email Security GatewayZoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Email Security GatewayZoho Mail
Top Pros
Top Cons
Features
Barracuda Email Security GatewayZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Barracuda Email Security Gateway
6.4
15 Ratings
27% below category average
Zoho Mail
8.2
5 Ratings
3% below category average
Anti-malware6.915 Ratings8.45 Ratings
Customizability5.013 Ratings8.75 Ratings
Data Loss Protection7.311 Ratings8.14 Ratings
Threat Detection6.315 Ratings8.14 Ratings
Sandboxing6.09 Ratings6.63 Ratings
End-to-End Encryption7.812 Ratings8.85 Ratings
Management Tools5.715 Ratings9.05 Ratings
Best Alternatives
Barracuda Email Security GatewayZoho Mail
Small Businesses
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.2 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.2 out of 10
Medium-sized Companies
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.2 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 8.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 8.2 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Email Security GatewayZoho Mail
Likelihood to Recommend
7.3
(23 ratings)
7.2
(5 ratings)
Usability
8.7
(2 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
6.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(5 ratings)
9.0
(1 ratings)
User Testimonials
Barracuda Email Security GatewayZoho Mail
Likelihood to Recommend
Barracuda Networks, Inc.
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
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Zoho Corporation
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
Barracuda Networks, Inc.
  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
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Zoho Corporation
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
Read full review
Cons
Barracuda Networks, Inc.
  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
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Zoho Corporation
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Usability
Barracuda Networks, Inc.
So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
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Zoho Corporation
No answers on this topic
Reliability and Availability
Barracuda Networks, Inc.
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
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Zoho Corporation
No answers on this topic
Performance
Barracuda Networks, Inc.
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
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Zoho Corporation
No answers on this topic
Support Rating
Barracuda Networks, Inc.
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
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Zoho Corporation
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Barracuda Networks, Inc.
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
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Zoho Corporation
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. • The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
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Return on Investment
Barracuda Networks, Inc.
  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
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Zoho Corporation
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat