Barracuda Web Security Gateway vs. Radware Bot Manager

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.

All new upgraded non-human bot detection feature is widely used across all the platforms open for customers and it is a great success. It provides zero access to malicious bots.

Incentivized

• Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway.
• Helps manage bandwidth to improve network performance.
• Easy to use.
• Allows you to perform SSL inspections to view content on social networks.
• Help prevent data loss.
• Protect our privacy.

Incentivized

• ShieldSquare provides an easy to implement way of identifying website users that could be bots.
• By rating the potential of the user of being a bot, we are able to handle that user in the proper way.
• False positives are extremely rare with ShieldSquare. Plus, their support staff is also available to analyze traffic to specific content, and they can customize their algorithms when necessary to optimize the performance of their solution to suit our needs.

• I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do.

• It would be nice to allow for more granularity when selecting which bots I'd like to allow through. I contacted support and asked about this and they said this was in the works.
• If you select to show captchas instead of blocking, I feel their captcha screen could use some improvement on the UI/UX to make it more intuitive for users to know what to do. I contacted support and made them aware of this.
• Would be nice to see captchas information in the statistics (i.e. how many captchas were presented, from what IP addresses, how many were filled out correctly),

Incentivized

There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.

Incentivized

Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.

Incentivized

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.

Incentivized

When I compared these two products, Distil Networks only offered a solution where their bot detection sits in between your website and the visitors, similar to how Cloudflare works. I didn't want this so I decided to go for ShieldSquare that uses connectors. I want my visitors to hit the website directly, not have something sit in between.

• I came into the company with Barracuda already implemented so it worked well for a number of years.
• Their support contract was a bit pricey.
• For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

Incentivized

• Network Bandwidth efficiency

Incentivized