22 Ratings
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Score 9 out of 100
37 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Barracuda Web Security Gateway

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Wojciech Poludniewski | TrustRadius Reviewer

Pros

Barracuda Web Security Gateway

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Jay Glatt | TrustRadius Reviewer

Zscaler Internet Access

  • Speed - get access to your company tools without any hiccups or delay.
  • Secure - keeping data protected for the company and allowing access only to authorized people.
  • Ease of deployment - minimal setup needed and little to none connectivity issues.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Web Security Gateway

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
Raman Ahuja | TrustRadius Reviewer

Usability

Barracuda Web Security Gateway

Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Raman Ahuja | TrustRadius Reviewer

Support Rating

Barracuda Web Security Gateway

Barracuda Web Security Gateway 9.4
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Jay Glatt | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access 8.1
Based on 5 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Cody Plassmeyer | TrustRadius Reviewer

Alternatives Considered

Barracuda Web Security Gateway

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Derek Schroeder | TrustRadius Reviewer

Zscaler Internet Access

The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation was simple and fast enough
Samuel Hadid | TrustRadius Reviewer

Return on Investment

Barracuda Web Security Gateway

  • I came into the company with Barracuda already implemented so it worked well for a number of years.
  • Their support contract was a bit pricey.
  • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
Anonymous | TrustRadius Reviewer

Zscaler Internet Access

  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
Anonymous | TrustRadius Reviewer

Screenshots

Zscaler Internet Access

Pricing Details

Barracuda Web Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zscaler Internet Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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