23 Ratings
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Score 6.1 out of 100
53 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Barracuda Web Security Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Zscaler Internet Access is rated higher in 1 area: Usability

Likelihood to Recommend

9.4

Barracuda Web Security Gateway

94%
7 Ratings
8.6

Zscaler Internet Access

86%
16 Ratings

Likelihood to Renew

Barracuda Web Security Gateway

N/A
0 Ratings
9.0

Zscaler Internet Access

90%
1 Rating

Usability

8.0

Barracuda Web Security Gateway

80%
1 Rating
9.0

Zscaler Internet Access

90%
1 Rating

Support Rating

9.5

Barracuda Web Security Gateway

95%
5 Ratings
8.1

Zscaler Internet Access

81%
8 Ratings

Vendor post-sale

Barracuda Web Security Gateway

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Vendor pre-sale

Barracuda Web Security Gateway

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Likelihood to Recommend

Barracuda Networks, Inc.

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
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Zscaler

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
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Pros

Barracuda Networks, Inc.

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
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Zscaler

  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons

Barracuda Networks, Inc.

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
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Zscaler

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Pricing Details

Barracuda Web Security Gateway

Starting Price

Editions & Modules

Barracuda Web Security Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zscaler Internet Access

    Starting Price

    Editions & Modules

    Zscaler Internet Access editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Barracuda Networks, Inc.

      No answers on this topic

      Zscaler

      The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
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      Usability

      Barracuda Networks, Inc.

      There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
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      Zscaler

      Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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      Support Rating

      Barracuda Networks, Inc.

      Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
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      Zscaler

      I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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      Alternatives Considered

      Barracuda Networks, Inc.

      SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
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      Zscaler

      Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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      Return on Investment

      Barracuda Networks, Inc.

      • I came into the company with Barracuda already implemented so it worked well for a number of years.
      • Their support contract was a bit pricey.
      • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
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      Zscaler

      • ROI is there and it is safeguarding the data and user access to net.
      • Being a cloud based can be scaled up when required.
      • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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      Screenshots

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