TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BDRShield

    Score6.4 out of 10
    N/AVembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.

    $12

    per year per endpoint

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    BDRShieldMSP360 Backup
    Editions & Modules
    Endpoint / Workstation Backup
    $12
    per year per endpoint
    SaaS Backup
    $12
    per year per user
    VMs, Servers & Cloud Backup
    $48
    per year per VM
    Apps & DB Backup
    $72
    per year Apps
    No answers on this topic
    Offerings
    Pricing Offerings
    BDRShieldMSP360 Backup
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BDRShieldMSP360 Backup
    Considered Both Products
    Vembu Technologies
    Chose BDRShield
    Vembu is cheaper and less complicated, with lower HW requirements which means it more apt for my customers who are mainly small and medium business.
    Incentivized
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    22 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    BDRShieldMSP360 Backup
    Data Center Backup
    Comparison of Data Center Backup features of BDRShield and MSP360 Backup
    Feature
    BDRShield
    9.6
    61 Ratings
    13% above category average
    MSP360 Backup
    -
    Ratings
    Universal recovery9.950 Ratings00 Ratings
    Instant recovery9.651 Ratings00 Ratings
    Recovery verification9.952 Ratings00 Ratings
    Business application protection9.243 Ratings00 Ratings
    Multiple backup destinations9.743 Ratings00 Ratings
    Incremental backup identification9.758 Ratings00 Ratings
    Backup to the cloud8.436 Ratings00 Ratings
    Deduplication and file compression9.848 Ratings00 Ratings
    Snapshots9.745 Ratings00 Ratings
    Flexible deployment9.854 Ratings00 Ratings
    Management dashboard9.659 Ratings00 Ratings
    Platform support9.459 Ratings00 Ratings
    Retention options9.857 Ratings00 Ratings
    Encryption9.851 Ratings00 Ratings
    Best Alternatives
    BDRShieldMSP360 Backup
    Small Businesses
    Barracuda Backup
    Score7.9 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.5 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Bacula Enterprise
    Score8.5 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BDRShieldMSP360 Backup
    Likelihood to Recommend
    6.4
    (64 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    6.4
    (62 ratings)
    7.1
    (2 ratings)
    Support Rating
    9.0
    (6 ratings)
    8.4
    (6 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BDRShieldMSP360 Backup
    Likelihood to Recommend
    Vembu Technologies
    It provides reliable daily backup tasks and it is important for us to have no worries of system crush. BDRSuite is full featured, I had been using BDRSuite to replicate servers from Hyper-v to ESXi, it's quite useful and easily to process than other VM migration tools between different platform. BDRSuite costs less than other backup product because I can decrease/increase/allocate license between VMs easily. The license charge two ways, server or VM. We choose VM license.
    Incentivized
    Read full review
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Pros
    Vembu Technologies
    • Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming.
    • Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working.
    • DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job.
    • Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation.
    • Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes.
    Read full review
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Cons
    Vembu Technologies
    • User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
    • User interface at portal is difficult to navigate and confusing
    • Support documentation is too generic and rarely answers my questions.
    • Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
    • Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
    • Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
    Incentivized
    Read full review
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Likelihood to Renew
    Vembu Technologies
    Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
    Incentivized
    Read full review
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Usability
    Vembu Technologies
    Friendly web interface very clear, nicely and professionally designed. Usability, setup and forget. It has all features you need for hybrid environments even if you don't use it. You know the features are there when you needed. Email report is so informative. You get all the details about completed backup without logging in the system
    Incentivized
    Read full review
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Support Rating
    Vembu Technologies
    It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
    Incentivized
    Read full review
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Implementation Rating
    Vembu Technologies
    It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
    Incentivized
    Read full review
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Alternatives Considered
    Vembu Technologies
    I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
    Incentivized
    Read full review
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Return on Investment
    Vembu Technologies
    • For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
    • Software cost is lesser thus the money can be invested for other tools/software procurement
    • I don't think there is any negative impact as of now
    Incentivized
    Read full review
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    ScreenShots

    BDRShield Screenshots

    Screenshot of EncryptionScreenshot of Multiple recovery optionsScreenshot of ReportsScreenshot of RetentionScreenshot of SchedulingScreenshot of VM Selection

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages