BerniePortal vs. Netchex

It’s way easier than other HR tools. It’s perfect for middle size company [with] 100-500 employees. It requires very [little] effort to perform all tasks. For salary calculation, it sometimes got stuck in the monthly calculation. Other than that it’s all perfect. It decreases a lot of time and allows us to manage other operations. So I would always recommend it over any other software.

Incentivized

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.

• Easy to compare current and past elections
• Centralizes all the documents relevant to benefit plans
• Site layout is minimal and easy to navigate

Incentivized

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• It needs little improvement in the leave management system. Employees need to add manually in order to request a leave.
• It’s interface is bit tricky.
• Attendance system is perfect but need some changes in its interface.

Incentivized

• SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
• WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
• NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.

Incentivized

Easy to work with.

Very user friendly and great interface.

Incentivized

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

Implementation took some time but was pretty much error free.

My organization uses ADP Workforce and Javelo in addition to BerniePortal for other aspects of resource management such as payroll, performance reviews, etc. BerniePortal stood out as our choice of platform for benefits enrollment due to its ease of use and ability to compare plans during the election process.

Incentivized

I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support

• It increases team efficiency.
• It’s one of the best tool and it’s really cheap.
• It best for a company size 100-500 employees.

Incentivized

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.