BetterCloud vs. Blissfully vs. G2 Track

BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.

Incentivized

As mentioned before we find that Blissfully works amazing for our on-boarding and off-boarding workflows. Being able to track all systems to which an employee has access and ensure a list of tasks are created to get them access to those systems during on-boarding makes on boarding smooth. It's perfect for maintaining compliance during off-boarding.

Incentivized

• Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
• Allows us to automate offboarding of a Google account
• Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
• Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.

Incentivized

• Access tracking and revocation.
• On-boarding and off-boarding workflows.
• Systems spend tracking, per team.
• Internal access and purchasing ticketing.

Incentivized

• Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
• More canned reports, although custom reports are available for you to build yourself.
• More onsite visits with customers if available, to be onsite and see what challenges are available first hand.

Incentivized

• Integrations with all systems for automated access grants or revoking.
• Ability to create a user within corporation prior to their start date.

Incentivized

Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.

Incentivized

BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create

Incentivized

We initially investigated other alternatives, but found that Blissfully was well suited for our needs. It had a good amount of pre-built functionality which was built based off of Blissfully's expertise; but also the ability to customize where we needed. Additionally, other solutions try to do A LOT more, which makes it much more cumbersome to move over to because you're changing multiple systems as opposed to augmenting specific processes.

Incentivized

• Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.
• Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.
• Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.

Incentivized

• Eased our path to SOC 2 compliance.
• Makes on-boarding more smooth.
• Allows finance more insight into each teams spend.

Incentivized