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BetterCloud vs. Blissfully vs. OpenText Asset Management X

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BetterCloud

    Score7.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    BetterCloud is a SaaS Management platform for IT teams managing software-as-a-service applications, user access, automated workflows, file-security controls, and subscription spend. The platform provides a central interface for administering connected SaaS applications and records actions for audit and review.N/A

    Blissfully

    Score9.5 out of 10
    N/ABlissfully is a complete SaaS management platform. It aims to give companies the visibility and tools needed to manage vendors, simplify IT operations, maintain compliance, and optimize spending.N/A

    OpenText Asset Management X

    Score10 out of 10
    N/AMicro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

    $79

    per month per agent

    Pricing
    BetterCloudBlissfullyOpenText Asset Management X
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BetterCloudBlissfullyOpenText Asset Management X
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsUsers are all employees within an organization that use the connected SaaS applications.——
    More Pricing Information
    Community Pulse
    BetterCloudBlissfullyOpenText Asset Management X
    Considered Multiple Products
    CoreStack
    No answer on this topic
    Blissfully
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    No answers on this topic
    No answers on this topic
    Features
    BetterCloudBlissfullyOpenText Asset Management X
    IT Asset Management
    Comparison of IT Asset Management features of BetterCloud and Blissfully and OpenText Asset Management X
    Feature
    BetterCloud
    -
    Ratings
    Blissfully
    -
    Ratings
    OpenText Asset Management X
    7.0
    2 Ratings
    10% below category average
    Software and hardware inventory tracking00 Ratings00 Ratings8.02 Ratings
    License management00 Ratings00 Ratings4.02 Ratings
    Asset lifecycle monitoring00 Ratings00 Ratings9.02 Ratings
    Contract management00 Ratings00 Ratings7.02 Ratings
    Asset relationship management00 Ratings00 Ratings7.02 Ratings
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    BetterCloudBlissfullyOpenText Asset Management X
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    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
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    Score8 out of 10
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    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    BetterCloudBlissfullyOpenText Asset Management X
    Likelihood to Recommend
    7.8
    (16 ratings)
    10.0
    (2 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    BetterCloudBlissfullyOpenText Asset Management X
    Likelihood to Recommend
    CoreStack
    BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.
    Incentivized
    Read full review
    Blissfully
    As mentioned before we find that Blissfully works amazing for our on-boarding and off-boarding workflows. Being able to track all systems to which an employee has access and ensure a list of tasks are created to get them access to those systems during on-boarding makes on boarding smooth. It's perfect for maintaining compliance during off-boarding.
    Incentivized
    Read full review
    OpenText
    Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
    Incentivized
    Read full review
    Pros
    CoreStack
    • Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
    • Allows us to automate offboarding of a Google account
    • Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
    • Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.
    Incentivized
    Read full review
    Blissfully
    • Access tracking and revocation.
    • On-boarding and off-boarding workflows.
    • Systems spend tracking, per team.
    • Internal access and purchasing ticketing.
    Incentivized
    Read full review
    OpenText
    • Export Excel function
    • Notifications
    • Display set up
    • Contract to asset relationship
    Incentivized
    Read full review
    Cons
    CoreStack
    • Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
    • More canned reports, although custom reports are available for you to build yourself.
    • More onsite visits with customers if available, to be onsite and see what challenges are available first hand.
    Incentivized
    Read full review
    Blissfully
    • Integrations with all systems for automated access grants or revoking.
    • Ability to create a user within corporation prior to their start date.
    Incentivized
    Read full review
    OpenText
    • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
    • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
    • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
    Incentivized
    Read full review
    Likelihood to Renew
    CoreStack
    No answers on this topic
    Blissfully
    No answers on this topic
    OpenText
    I find HP Asset Manager useful but sometimes too much data needs to be entered.
    Incentivized
    Read full review
    Usability
    CoreStack
    No answers on this topic
    Blissfully
    No answers on this topic
    OpenText
    I have used 2 systems (chevron and HPAM), each has it's pluses and minuses. Once I was comfortable with the system I gave it an above average score
    Incentivized
    Read full review
    Support Rating
    CoreStack
    Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
    Incentivized
    Read full review
    Blissfully
    No answers on this topic
    OpenText
    Have not interacted with HP support that much
    Incentivized
    Read full review
    Alternatives Considered
    CoreStack
    BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create
    Incentivized
    Read full review
    Blissfully
    We initially investigated other alternatives, but found that Blissfully was well suited for our needs. It had a good amount of pre-built functionality which was built based off of Blissfully's expertise; but also the ability to customize where we needed. Additionally, other solutions try to do A LOT more, which makes it much more cumbersome to move over to because you're changing multiple systems as opposed to augmenting specific processes.
    Incentivized
    Read full review
    OpenText
    HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
    Incentivized
    Read full review
    Return on Investment
    CoreStack
    • Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.
    • Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.
    • Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.
    Incentivized
    Read full review
    Blissfully
    • Eased our path to SOC 2 compliance.
    • Makes on-boarding more smooth.
    • Allows finance more insight into each teams spend.
    Incentivized
    Read full review
    OpenText
    • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
    • Ability to track & print reports saves PMs time in quartely reviews.
    • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
    Incentivized
    Read full review
    ScreenShots

    BetterCloud Screenshots

    Screenshot of BetterCloud DashboardScreenshot of The Integration CenterScreenshot of Offboarding WorkflowScreenshot of Content Scanning Alert

    Blissfully Screenshots

    Screenshot of Vendor ManagementScreenshot of Compliance Access Matrix