BetterCloud vs. Genuity - GoGenuity.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BetterCloud
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
BetterCloud aims to eliminate up to 78% of SaaS management work by automating user lifecycle processes and day-to-day operations.N/A
Genuity - GoGenuity.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a…
$29.99
per Company
Pricing
BetterCloudGenuity - GoGenuity.com
Editions & Modules
No answers on this topic
Genuity Platform - $29.99 One flat rate. Per company, per month.
$29.99
per Company
Offerings
Pricing Offerings
BetterCloudGenuity - GoGenuity.com
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsUsers are all employees within an organization that use the connected SaaS applications.$29.99 One flat rate. Per company, per month.
More Pricing Information
Community Pulse
BetterCloudGenuity - GoGenuity.com
Best Alternatives
BetterCloudGenuity - GoGenuity.com
Small Businesses
Teams Manager
Teams Manager
Score 8.0 out of 10

No answers on this topic

Medium-sized Companies
Teams Manager
Teams Manager
Score 8.0 out of 10

No answers on this topic

Enterprises
SailPoint Identity Security Cloud
SailPoint Identity Security Cloud
Score 6.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BetterCloudGenuity - GoGenuity.com
Likelihood to Recommend
7.8
(16 ratings)
8.5
(5 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BetterCloudGenuity - GoGenuity.com
Likelihood to Recommend
BetterCloud
BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.
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Genuity - GoGenuity.com
GoGenuity is great when someone wants a one-stop solution for all their needs, it has everything gelled in together so that you do not have to go to different vendors and buy different solutions. They have a very good telco service, they themselves provide SIP trunks, their billing is amazing & the best part is everything is on the cloud and can be easily managed/accessed with great security.
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Pros
BetterCloud
  • Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative function
  • Allows us to automate offboarding of a Google account
  • Allows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a time
  • Allows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.
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Genuity - GoGenuity.com
  • Great UI
  • Good IT Helpdesk
  • Quick responses
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Cons
BetterCloud
  • Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.
  • More canned reports, although custom reports are available for you to build yourself.
  • More onsite visits with customers if available, to be onsite and see what challenges are available first hand.
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Genuity - GoGenuity.com
  • Ability to customize the view/dashboards even more
  • Ability to easily import large sets of old records using templates/predefined formats
  • Ability to attach documents/photos/additional paperwork with each asset
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Support Rating
BetterCloud
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.
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Genuity - GoGenuity.com
No answers on this topic
Alternatives Considered
BetterCloud
BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create
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Genuity - GoGenuity.com
It was the price point and the quick support when i hit a block. compared to other vendors the price can get steep and they even limit you on the amount of assets you can hav. with genuity it's one price with no limits. And you can track vendors , contracts
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Return on Investment
BetterCloud
  • Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.
  • Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.
  • Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.
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Genuity - GoGenuity.com
  • One solution for all telco needs.
  • Easy billing.
  • Saved money as the client did not had to integrate different systems.
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ScreenShots

BetterCloud Screenshots

Screenshot of BetterCloud DashboardScreenshot of The Integration CenterScreenshot of Offboarding WorkflowScreenshot of Content Scanning Alert

Genuity - GoGenuity.com Screenshots

Screenshot of AssetsScreenshot of Saas & Vendor SpendScreenshot of HelpdeskScreenshot of Network MonitoringScreenshot of ContractsScreenshot of Telecom Expenses