Bettermode vs. Impartner PRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bettermode
Score 9.2 out of 10
N/A
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
Impartner PRM
Score 7.6 out of 10
Small Businesses (1-50 employees)
Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.
$2,000
per month
Pricing
BettermodeImpartner PRM
Editions & Modules
Advanced
$599.00
per month
Enterprise
Contact us
Impartner Emerge Package
$2,000
Base Price (Modules and Add-Ons available)
Offerings
Pricing Offerings
BettermodeImpartner PRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BettermodeImpartner PRM
Features
BettermodeImpartner PRM
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Bettermode
-
Ratings
Impartner PRM
8.2
2 Ratings
15% above category average
Dashboards00 Ratings8.52 Ratings
Standard reports00 Ratings8.01 Ratings
Custom reports00 Ratings8.02 Ratings
Best Alternatives
BettermodeImpartner PRM
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10

No answers on this topic

Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10

No answers on this topic

Enterprises
Verint Community
Verint Community
Score 9.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BettermodeImpartner PRM
Likelihood to Recommend
8.0
(8 ratings)
7.4
(6 ratings)
Usability
9.1
(3 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BettermodeImpartner PRM
Likelihood to Recommend
Bettermode Inc
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
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Impartner Software
I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
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Pros
Bettermode Inc
  • Straightforward setup and configuration
  • Embeddable widgets to add community experience directly inside the site
  • Cost effective compared to other products based on the available features
  • Dedicated and super responsive account managers
  • Relatively easy integration using the API
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Impartner Software
  • Providing data in an easily digestible format.
  • Intuitive workflow, really easy to learn in an afternoon.
  • Cloud access feature allows for easy access on any device.
Read full review
Cons
Bettermode Inc
  • Terrible user experience (especially on mobile), way too overclutered
  • Restricted to Tribe's default layout
  • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
  • Looks pretty old and works rather slowly
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Impartner Software
  • Training was very difficult to set up and maintain
  • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
  • The most expensive tool we looked at
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Usability
Bettermode Inc
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
Read full review
Impartner Software
No answers on this topic
Performance
Bettermode Inc
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
Read full review
Impartner Software
No answers on this topic
Support Rating
Bettermode Inc
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
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Impartner Software
No answers on this topic
Alternatives Considered
Bettermode Inc
It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
Read full review
Impartner Software
Salesforce was too expensive for us at the time and required too much customization and internal strain at the time. We ended up choosing Salesforce over Impartner later on once our channel business was more established and we had more resources internally. Impartner was more simple and easy to deploy than Salesforce, which is why we chose it when we had fewer resources
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Return on Investment
Bettermode Inc
  • Better search presence via user-generated content.
  • Powerful customer engagement.
  • Self-service (deflecting support tickets).
  • Feedback collection.
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Impartner Software
  • I do think our lead to demo rate increased a significant percent
  • We were able to communicate easily with over 1k partners that were hard to reach before
Read full review
ScreenShots

Bettermode Screenshots

Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.

Impartner PRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of