BeyondTrust Remote Support vs. SecureLink Customer Connect
BeyondTrust Remote Support vs. SecureLink Customer Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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BeyondTrust Remote Support | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A | |
SecureLink Customer Connect | N/A | SecureLink Customer Connect is a remote access platform built for technology vendors and service providers that provides a secure and enterprise-grade remote access connection into customer networks. With Customer Connect, vendors can meet their customers' security requirements for control over and visibility into remote access connections, with granular access controls and audit trails. With its enterprise-grade access that supports all connectivity protocols and controls that meet… | N/A |
BeyondTrust Remote Support | SecureLink Customer Connect | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BeyondTrust Remote Support | SecureLink Customer Connect | |
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Top Pros |
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Top Cons |
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Remote Administration |
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BeyondTrust Remote Support | SecureLink Customer Connect | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | ConnectWise ScreenConnect Score 9.0 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Manager Score 8.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeyondTrust Remote Support | SecureLink Customer Connect | |
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Likelihood to Recommend | 9.0 (106 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (63 ratings) | - (0 ratings) |
Usability | 9.0 (25 ratings) | - (0 ratings) |
Availability | 8.8 (9 ratings) | - (0 ratings) |
Performance | 8.4 (7 ratings) | - (0 ratings) |
Support Rating | 9.7 (28 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.8 (3 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (13 ratings) | - (0 ratings) |
Configurability | 8.2 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (5 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
BeyondTrust Remote Support | SecureLink Customer Connect | |
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Likelihood to Recommend | BeyondTrust | SecureLink No answers on this topic |
Pros | BeyondTrust | SecureLink No answers on this topic |
Cons | BeyondTrust | SecureLink No answers on this topic |
Likelihood to Renew | BeyondTrust | SecureLink No answers on this topic |
Usability | BeyondTrust | SecureLink No answers on this topic |
Reliability and Availability | BeyondTrust | SecureLink No answers on this topic |
Performance | BeyondTrust | SecureLink No answers on this topic |
Support Rating | BeyondTrust | SecureLink No answers on this topic |
In-Person Training | BeyondTrust | SecureLink No answers on this topic |
Online Training | BeyondTrust | SecureLink No answers on this topic |
Implementation Rating | BeyondTrust | SecureLink No answers on this topic |
Alternatives Considered | BeyondTrust | SecureLink No answers on this topic |
Scalability | BeyondTrust | SecureLink No answers on this topic |
Return on Investment | BeyondTrust | SecureLink No answers on this topic |
ScreenShots |