Likelihood to Recommend If the organization has a proper CMDB asset record then BigPanda features can be utilized to their true potential as it has alert correlation capability. The alert can be redirected to the proper support team using the auto-share feature. This wouldn't be the case where asset records are not updated and the Operations have to manually assign the alerts to support groups.
Read full review Veeam One works great for monitoring virtual infrastructure. However, other dedicated server monitoring apps do better with monitoring the individual VMs. Where it stands out is its reporting functionality, which allows you to forecast growth and keep track of how you are using your resources. It is also great for companies without a big monitoring budget, as there is a pretty functional free version.
Read full review Pros Alert correlation feature helps in grouping similar alerts together Alert Enrichment to enhance the data after it arrives on the tool Integration with multiple tools The console is very user friendly and provides ease of administration Read full review Proactive Alerting - the product can provide email alerts to notify one of any issues in the environment. Capacity Planning and Forecasting - it has the ability to provide an analysis of the current environment as well as provide a report to forecast future capacity requirements. Monitoring and Reporting - the software can monitor you environment 24x7 with the ability to provide comprehensive reporting. Read full review Cons Tool should have a feature to query the data The dashboard feature needs improvement It should have a dark mode Read full review The licensing is tricky to understand. You can have an enterprise BR license or a Veeam ONE license, and the split modules read from only one module where the license is actually loaded into it. Documentation could be a little better. It's not exactly pretty to look at. Themes and tweaks are pretty limited. Read full review Support Rating We rarely if ever call support, but overall Veeam is very responsive, quick to get a hold of, and knowledgeable in there help. Some companies get big like Veeam and their support drops off, but we haven't seen that with Veeam (but again, their products seem really solid and trouble free so we rarely need help).
Read full review Alternatives Considered TrueSight didn't provide many customization options. The features provided were primitive as compared to BigPanda. TrueSight was being used just for alert visibility and assignment to a proper support group from a single console. Although
Moogsoft had similar features as compared to BigPanda, the user administration and ease of use were a bit complicated. BigPanda provides a much simpler user interface.
Read full review Veeam ONE does not stack up well against
Prometheus because
Prometheus is must more flexibile and customizable.
AppDynamics and Veeam ONE are similar in that they excel with certain but different aspects. Veeam ONE with backups and
AppDynamics with application performance.
Read full review Return on Investment BIgPanda is very easy to implement and use Better than the previous tool, provides more functionality BIgPanda's alert enrichment feature very helpful Read full review The most positive impact has been a centralized platform to manage all our vCenter Tags, which orchestrate all our BCDR solutions with Veeam. Response time for analyzing system performance when there are issues has greatly increased due to the simplicity of the software, plus we have been able to allow access to application developers and managers to view and asses their servers when they feel there are issues, without the need to contact the infrastructure team members. Read full review ScreenShots