BigTime Software vs. Traqq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigTime Software
Score 7.3 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Traqq
Score 9.1 out of 10
Small Businesses (1-50 employees)
Traqq leads the shift to ethical time tracking through non-invasive analytics. No screenshots. No screen recording. No micromanagement. Our lightweight desktop app respects privacy while delivering rich insights into team performance and productivity. You get intelligent analysis that tracks app usage, work patterns, and idle time - all while keeping your data secure. Traqq combines AI-powered time tracking with smart activity monitoring. The 2025 AI analytics upgrade brings…
$0
(for up to 3 users)
Pricing
BigTime SoftwareTraqq
Editions & Modules
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
Premium Starter
$0
(up to 3 users)
Premium Teams
$7
per month per user
Enterprise
Custom Plan
Offerings
Pricing Offerings
BigTime SoftwareTraqq
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for quarterly (10%) and annual (14%) pricing.
More Pricing Information
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BigTime SoftwareTraqq
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User Ratings
BigTime SoftwareTraqq
Likelihood to Recommend
9.9
(32 ratings)
9.4
(27 ratings)
Likelihood to Renew
9.8
(4 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
Implementation Rating
9.9
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
BigTime SoftwareTraqq
Likelihood to Recommend
BigTime Software
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
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Traqq
Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
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Pros
BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Traqq
  • Gave me a detailed report of my daily activities, even hours of productivity.
  • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
  • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
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Cons
BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Traqq
  • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
  • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
  • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
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Likelihood to Renew
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
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Traqq
No answers on this topic
Usability
BigTime Software
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
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Traqq
No answers on this topic
Reliability and Availability
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
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Traqq
No answers on this topic
Performance
BigTime Software
have not noticed a slow integration issue using QBO
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Traqq
No answers on this topic
Support Rating
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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Traqq
No answers on this topic
Implementation Rating
BigTime Software
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
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Traqq
No answers on this topic
Alternatives Considered
BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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Traqq
So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
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Scalability
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
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Traqq
No answers on this topic
Return on Investment
BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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Traqq
  • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
  • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
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ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

Traqq Screenshots

Screenshot of the Dashboard, showing a general summary of individuals and teams within a workforce. In the Dashboard, the viewer can see how many hours a workforce, an individual or team has put in and their average activity level across the board.Screenshot of the top apps and websites for a team, displayed in a pie chart.Screenshot of the timelines page, which gives an overview of activity levels for teams and individuals. Traqq sorts activity levels into green, yellow and red zones from most active to least active based on mouse and keyboard activity.Screenshot of timelines, a visualization that gives a comprehensive view of the top apps and websites visited.Screenshot of where to see who showed up to work, how many hours they put in, and when they clocked in/clocked out over a time period of choice.Screenshot of reports offering comprehensive summaries of performance, activity levels, payment (how much an employee has earned), time spent idle, among others. All of these reports can be exported as excel or pdf files.