BigTime filled all the boxes for us
May 06, 2022

BigTime filled all the boxes for us

Suzanne Priddle-Luck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigTime Software

We use BigTime Software as a practice management software in my firm. We use it for time tracking, engagement management, client information tracking, and billing. When I started researching practice management software, I was looking for software that synced with Quickbooks desktop that would track time and projects and manage clients. This software was one of the only ones that filled all my criteria.

Pros

  • time tracking
  • engagement management
  • ease of use
  • sync with quickbooks

Cons

  • syncing with quickbooks
  • adding time to invoices
  • client information management
  • engagement management
  • time tracking
  • billing
  • the software is much quicker than my previous software
  • it is easy to manage projects and filter engagements
  • it has improved our engagement management
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions.

Do you think BigTime Software delivers good value for the price?

Yes

Are you happy with BigTime Software's feature set?

Yes

Did BigTime Software live up to sales and marketing promises?

Yes

Did implementation of BigTime Software go as expected?

Yes

Would you buy BigTime Software again?

Yes

CaseWare Working Papers, QuickBooks Desktop Premier, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
For the price and it's capabilities, it is the best practice management software out there. I tested quite a few before I purchased this one. Lots of software syncs with quickbooks online, but very few sync with quickbooks desktop and that makes this one unique. My firm is a full service accounting firm and we manage over 1,000 personal tax projects and hundreds of bookkeeping and accounting engagements and BigTime does this well. It's client information management could be better and ability to produce reports could use improvement. Also when syncing, sometimes transactions are doubled and it is difficult to remove the second transaction.

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